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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) enhancing the HP sales and customer IT management relationship
B) understanding the relationship between customer IT management personas
C) HP Sales and Pre-Sales working together to close a deal
D) co-operative working across diverse customer IT management groups

2. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

A) mobile application monitoring
B) cloud application monitoring
C) Dev/Ops cooperative relationship
D) "bring your own device" best practices

3. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) database administrator
B) HVP of applications
C) QA test director
D) security analyst
E) Windows administration manager
F) LOB manager for application support

4. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) manager of applications support
B) director of mobile applications
C) director of service management
D) director of distributed systems

5. Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?

A) Operations Intelligence/Analytics
B) Application Performance Management
C) Infrastructure Management
D) Operations Bridge

Solutions: