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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

A. director of operations
B. director of mobile applications
C. director of service management
D. director of distributed systems

Question 2

Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A. Connecting an IT management process with a business objective and a measureable benefit.
B. Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
C. Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
D. Illustrating similar customer success cases and determining which best matches the customer's priority need.

Question 3

HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.

Question 4

With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A. manager of applications support
B. director of mobile applications
C. director of service management
D. director of distributed systems

Question 5

With which HP APM persona should a salesperson discuss centralizing application monitoring around a common toolset?

A. director of performance testing
B. director of mobile applications
C. director of service management
D. director of applications support

Solutions: