New 2022 Realistic Free SAP C_C4H520_02 Exam Dump Questions & Answer
C_C4H520_02 Practice Test Engine: Try These 100 Exam Questions
SAP C_C4H520_02 Exam Description:
The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.
SAP C_C4H520_02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Customer Self Services via Core Now < 8% | Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Analytics and Reports 8% - 12% | Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes. |
| SAP Field Services Management and SAP Service Cloud < 8% | Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management. |
| Mobile SAP Field Service Management application > 12% | Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
| Crowd Workforce < 8% | Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Smartforms > 12% | Explain the features of Smartforms module and locate /create templates. |
| Integrations < 8% | Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow |
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
NEW QUESTION 58
What options does a technician have to record travel time against an activity in the SAP field service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the activity record after the workflow steps is set to finished
- B. From the Homepage menu by creating a manual entry
- C. From the Effort menu by selecting the activity object type
- D. From the Equipment menu after checkout
- E. From the activity menu by creating a manual entry
Answer: B,C,E
NEW QUESTION 59
What are typical Crowd workers? Note: There are 3 correct answers to this question.
- A. Subsidiaries
- B. Freelancers
- C. Partners
- D. Dispatchers
- E. Managers
Answer: A,B,C
NEW QUESTION 60
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.
- A. Contact
- B. Equipment
- C. Priority
- D. Business Partner
Answer: D
NEW QUESTION 61
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Complete Smartform
- B. Save Efforts
- C. Group Checkout
- D. Standard Checkout
Answer: C
NEW QUESTION 62
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.
- A. Service Contract
- B. Activity
- C. Time Slots
- D. Service Call
Answer: C
NEW QUESTION 63
What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.
- A. The template can be exported to XML format
- B. The template can be assigned to an equipment
- C. The template can be Edited
- D. The template can be assigned to an activity
Answer: A
NEW QUESTION 64
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. Field Coordinator
- B. BackOffice Administrator
- C. End Customer
- D. Service Engineer
Answer: B
NEW QUESTION 65
Which object corresponds to service call in C4C? Choose the correct answer.
- A. Ticket
- B. Ibase
- C. Sales Order
- D. Service Request
Answer: A
NEW QUESTION 66
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.
- A. Password Policy
- B. User Groups
- C. Screen Configurations
- D. Business Rules
Answer: C,D
NEW QUESTION 67
How can you set up user authorizations in Administration module in SAP Field Service management?
Note: There are 2 correct answers to this question.
- A. Assign permissions to user groups
- B. Assign User groups to users
- C. Assign users to permissions
- D. Assign user groups to permissions
Answer: A,B
NEW QUESTION 68
How does SAP Field Service Management ensure reliability and security with in the solution? Note:
There are 3 correct answers to this question.
- A. AI-Powered platform to foster customer experience
- B. Encryption of all data stored in the cloud (AES 256bit)
- C. Allowance of Two-factor Authentication with password and defined hardware
- D. Automated timeout if the application is NOT actively used for a certain time
- E. Knowledge base access for customers and employees via Self Service Portal
Answer: B,C,D
NEW QUESTION 69
Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.
- A. When you need to record a problem for a customer
- B. When you need to plan an Appointment at the Customer
- C. When you need to set up a meeting with a customer
- D. When you need to send an Engineer to the customer
Answer: A,D
NEW QUESTION 70
What needs to be selected when the Time &Material entry has to be send back to the technician again?
Choose the correct answer.
- A. Send again
- B. Request Change
- C. Request New Entry
- D. Revoke
Answer: B
NEW QUESTION 71
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.
- A. Create Equipment
- B. Edit Business Partner
- C. Add Smartform
- D. Send as E-mail
- E. Create Effort
Answer: A,C,E
NEW QUESTION 72
What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to change smartform mode from development tab
- B. It is used to hide a smartform from the mobile devices
- C. It is used to hide specific chapters
- D. It is used to hide specific elements
Answer: C,D
NEW QUESTION 73
How can you translate a smartform? Choose the correct answer.
- A. Download it Microsoft word, translate and then upload
- B. Maintain the translation of the smartform in company settings
- C. Export it to XML, translate and Upload
- D. Select the Translation language within the Designer
Answer: C
NEW QUESTION 74
What does the dispatcher need to do when searching for a technician in the planning board? Choose the correct answer.
- A. Use a filter
- B. Use a business rule
- C. Use a UDF
Answer: A
NEW QUESTION 75
What object corresponds to the service call in ERP? Choose the correct answer.
- A. Service Contract
- B. Service Order
- C. Sales Order
- D. Quotation
Answer: B
NEW QUESTION 76
Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.
- A. Picker, Status , Series , Number Input
- B. Status, Series, Attachment, Text Input
- C. Picker, Series, Status, Text Input
- D. Picker, Description, Series, Status
- E. Picker, Formula, Series, Status
Answer: A,B,C
NEW QUESTION 77
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.
- A. Activity
- B. Business Partner
- C. Service Call
- D. Equipment
- E. Service Contract
Answer: B,D,E
NEW QUESTION 78
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.
- A. The activity has to be assigned to the technician
- B. The activity needs to be in status finished
- C. The service call needs to be assigned
- D. The dispatcher needs to release the assignment
Answer: A,D
NEW QUESTION 79
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note:
There are 2 correct answers to this question.
- A. Description
- B. Revision
- C. Language
- D. State
Answer: C,D
NEW QUESTION 80
What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.
- A. Assist technicians to capture resolutions
- B. Assist Technician to record time and material
- C. Generate Checklist reports for the customer
- D. Generate QA Reports within the captured Data
Answer: A,D
NEW QUESTION 81
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C_C4H520_02 Exam Certification Details:
| Sample Questions: | SAP C_C4H520_02 Exam Sample Question |
| Duration: | 180 mins |
| Exam: | 80 questions |
| Cut Score: | 61% |
| Level: | Associate |
| Languages: | English |
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SAP C_C4H520_02 Daily Practice Exam New 2022 Updated 100 Questions: https://drive.google.com/open?id=1x27kAw-WqBbF5SoCpS-tS1i-GPYT9ILg