2022 Latest 100% Exam Passing Ratio - C_C4H520_02 Dumps PDF
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C_C4H520_02 Exam Certification Details:
| Level: | Associate |
| Duration: | 180 mins |
| Languages: | English |
| Sample Questions: | SAP C_C4H520_02 Exam Sample Question |
SAP C_C4H520_02 Exam Description:
The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.
NEW QUESTION 38
What is correct regarding user permissions? Note: There are 2 correct answers to this question.
- A. Permissions are assigned to user groups
- B. Users are assigned to permissions
- C. Users are assigned to user groups
- D. User groups are assigned to permissions
Answer: A,C
NEW QUESTION 39
What assumptions / facts go for Querying? Note: There are 2 correct answers to this question.
- A. Core SQL supported
- B. DTOs have to be referenced by variable definitions
- C. T-SQL supported
- D. DTOs have to be referenced by alias
Answer: A,B
NEW QUESTION 40
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Import Queries
- B. Import Report Templates
- C. Use Pre-assembled Reports
- D. Use Pre-assembled queries
Answer: B,D
NEW QUESTION 41
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.
- A. Service Contract
- B. Service Call
- C. Activity
- D. Time Slots
Answer: D
NEW QUESTION 42
During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.
- A. Open
- B. Work
- C. Accepted
- D. Travel
Answer: A
NEW QUESTION 43
Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution? Choose the correct answer.
- A. Master Data
- B. Administration
- C. Smartforms and Feedback
- D. Planning and Dispatching
Answer: C
NEW QUESTION 44
Which object corresponds to service call in C4C? Choose the correct answer.
- A. Sales Order
- B. Service Request
- C. Ibase
- D. Ticket
Answer: D
NEW QUESTION 45
As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.
- A. You apply Company level settings to aspecific database
- B. You apply account level settings to a specific database
- C. You apply account level settings to All databases
- D. You apply Company level settings to all databases
Answer: A,C
NEW QUESTION 46
What format is used for API Exchange? Choose the correct answer.
- A. XSD
- B. XML
- C. HTML
- D. JSON
Answer: D
NEW QUESTION 47
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.
- A. Update
- B. Delete
- C. Create
- D. Read
Answer: A,D
NEW QUESTION 48
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.
- A. Define value mapping for product types
- B. Setup IFlows in CPI
Answer: A,B
NEW QUESTION 49
What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.
- A. Cancelled
- B. Released
- C. Ready to Plan
- D. Finished
- E. Technically complete
Answer: A,C,E
NEW QUESTION 50
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.
- A. Enable data validation
- B. Choose Data update option
- C. Export
- D. Generate sample upload file
Answer: B,D
NEW QUESTION 51
What options does a technician have to record travel time against an activity in the SAP field service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the Effort menu by selecting the activity object type
- B. From the Homepage menu by creating a manual entry
- C. From the activity menu by creating a manual entry
- D. From the activity record after the workflow steps is set to finished
- E. From the Equipment menu after checkout
Answer: A,B,C
NEW QUESTION 52
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.
- A. Parts Logistics
- B. Workforce management
- C. Mobile Field service execution
- D. Customer Feedback Management
Answer: C,D
NEW QUESTION 53
You are a consultant who needs to explain the Reserved material features of SAP Field Service Management? Which statements can you use to describe the capabilities of reserved material? Note:
There are 2 correct answers to this question.
- A. You can plan and reserve materials in both Web and Mobile applications
- B. You can approve consumed reserved materials in Time and Material Journal
- C. A planned can create service calls with reserved materials from an integrated ERP system
- D. The system will update the Inventory count of reserved materials in standalone scenario.
Answer: A,C
NEW QUESTION 54
What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to hide a smartform from the mobile devices
- B. It is used to hide specific chapters
- C. It is used to change smartform mode from development tab
- D. It is used to hide specific elements
Answer: B,D
NEW QUESTION 55
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.
- A. Record the incident via the website
- B. Monitor the Execution Stage
- C. Record the Progress of the Incident
- D. Scan a QR Code
- E. Assign parts to the incident
Answer: A,B,D
NEW QUESTION 56
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Release Assignments
- B. Enter materials used
- C. Create Technician Skills
- D. Define Core hours.
Answer: A,C
NEW QUESTION 57
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Self-Service Portal
- B. In the SAP Field Service management Crowd Service Marketplace
- C. In the SAP Field Service management Mobile app
- D. In the SAP Field Service Management Web App
Answer: D
NEW QUESTION 58
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SAP C_C4H520_02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Customer Self Services via Core Now < 8% | Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it. |
| Crowd Workforce < 8% | Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management. |
| Mobile SAP Field Service Management application > 12% | Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call. |
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