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The MB2-712 exam exists to check real working ability — which is why employers trust it. PrepAwayETE helps you prepare honestly for that check: 95 expert-verified practice questions covering the Microsoft Dynamics CRM 2016 Customization and Configuration objectives, current throughout 2026.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 2016 Customization and Configuration |
| Exam Number: | MB2-712 |
| Certificate Validity Period: | Certification retired; no renewal period specified |
| Related Certifications: | MCSA: Microsoft Dynamics 365 Microsoft Specialist: Dynamics CRM 2016 Customization and Configuration |
| Available Languages: | English |
| Real Exam Qty: | 40-60 |
| Exam Format: | Scenario-based Questions, Case Study, Multiple Response, Multiple Choice, Drag and Drop |
| Exam Duration: | 120 minutes |
| Passing Score: | 700/1000 |
| Exam Price: | USD 165 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE testing centers and online proctored delivery (during exam availability period). |
| Pre Condition: | No mandatory prerequisite exam. Practical experience with Microsoft Dynamics CRM 2016 customization and configuration is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-712/ |
| Section | Weight | Objectives |
|---|---|---|
| Create and Manage Microsoft Dynamics CRM Solutions, Forms, Views, and Visualizations | 25% | - Implement Dynamics CRM views and visualizations
|
| Implement Business Rules, Workflows, and Business Process Flows | 25% | - Implement and manage workflows, dialogs, and custom actions
|
| Configure Microsoft Dynamics CRM | 25% | - Manage Dynamics CRM security
|
| Manage and Implement Microsoft Dynamics CRM Entities, Entity Relationships, and Fields | 25% | - Manage Dynamics CRM entities
|
Microsoft specifies the following prerequisites for the Microsoft Dynamics CRM 2016 Customization and Configuration: No mandatory prerequisite exam. Practical experience with Microsoft Dynamics CRM 2016 customization and configuration is recommended..
Confirm the authoritative details on the official certification page before you register.
As of the latest information, the passing score for the MB2-712 exam is 700/1000 and the fee is USD 165. Microsoft sets both, so verify the current figures on the official site before scheduling.
Written and dependable. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Prefer to keep preparing? Exchange your product for two others of equal value at no charge.
The Microsoft Dynamics CRM 2016 Customization and Configuration blueprint centers on these principal domains:
Further domains complete the official outline, and our question bank spans every one.
By understanding the constraint first: most of our candidates are office workers, so the MB2-712 bank is elaborately designed for efficiency — focused content with expert-verified answers across the Microsoft Dynamics CRM 2016 Customization and Configuration objectives, no filler. Safety is engineered in too: payment runs through Credit Card, the world's reliable payment platform, safeguarding the transaction and protecting your interests, so you can buy without misgivings. And because an electronic product cannot be touched before purchase, a free trial download of real bank content lets you see it first — with 24/7 customer service agents ready for any contingency afterward.
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According to the latest exam information, the MB2-712 exam includes 40-60 questions and lasts 120 minutes minutes. Practicing under the same limit builds the pacing confidence you will want on the day.
You create a business rule that has a Set business required action for a field. The action has a Status of Business Required when a condition is met.
Users report that when they change the value so that the condition is false, the field is still required.
You need to ensure that the field is required only if the condition is true.
What should you do?
Correct Answer: A 🗳️
You modify the Account form to contain the contain the tabs configured and ordered as shown in the following table.
You need to identify which tabs will be displayed by default on Dynamics CRM for tablets.
Which tabs should you identify?
Correct Answer: C 🗳️
You need to make a business process flow for a custom entity. What should you do first?
Correct Answer: D 🗳️
You add a currency field to a form in Dynamics CRM.
You need to provide users who access CRM from their mobile phone with the ability to enter the credit limit by using a slider.
What should you do?
Correct Answer: A 🗳️
You have a Dynamics CRM organization.
You create a new entity named Question. You create a Quick Create form for the entity.
You discover that when you create new records, the Quick Create form is not being used. You need to ensure that the Quick Create form is used when you create new records. What should you do?
Correct Answer: D 🗳️
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Viewing questions 1-5 out of 95 questions.
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