MB2-712 exam dumps

Microsoft MB2-712 Value Package

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  • Exam Code: MB2-712
  • Exam Name: Microsoft Dynamics CRM 2016 Customization and Configuration
  • No. of Questions: 95 Questions and Answers
  • Updated: Oct 28, 2026

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MB2-712 Desktop Test Engine

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  • Total Questions: 95
  • Updated on: Oct 28, 2026
  • Price: $69.98

MB2-712 PDF Practice Q&A's

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  • Total Questions: 95
  • Updated on: Oct 28, 2026
  • Price: $69.98

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  • Total Questions: 95
  • Updated on: Oct 28, 2026
  • Price: $69.98

Certification exams cost enough that your study material should prove itself first. PrepAwayETE lets the content speak for itself with a free demo of 95 practice questions for the Microsoft Dynamics CRM 2016 Customization and Configuration exam, so you can check the quality before paying.

Microsoft MB2-712 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics CRM 2016 Customization and Configuration
Exam Number:MB2-712
Available Languages:Spanish, German, Japanese, English, French
Certificate Validity Period:2 years
Real Exam Qty:50–60
Exam Price:$165 USD
Passing Score:700 / 1000
Related Certifications:MCSA: Microsoft Dynamics CRM 2016
Exam Format:Case studies, Drag and drop, Multiple choice, Simulation
Exam Duration:120–150
Recommended Training:Microsoft Official Course 80710: Customization and Configuration in Microsoft Dynamics CRM 2016
Exam Registration:Microsoft Learning Registration
Prometric Scheduling
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite at Prometric testing centers
Pre Condition:No formal prerequisites; recommended experience with Microsoft Dynamics CRM 2016
Official Syllabus URL:https://www.microsoft.com/en-us/learning/exam-MB2-712.aspx

Microsoft MB2-712 Exam Syllabus Topics:

SectionWeightObjectives
Configure Microsoft Dynamics CRM settings25%- Configure auditing, document management, and email integration
- Manage security roles, business units, and teams
- Configure organization and system settings
Manage entities, relationships, and fields27%- Define entity ownership and properties
- Configure entity relationships (1:N, N:1, N:N)
- Create and configure system and custom entities
- Create and configure fields and field types
Implement forms, views, and visualizations24%- Create and customize forms
- Apply themes and interface customizations
- Create and configure charts and dashboards
- Manage system, public, and personal views
Implement business rules, workflows, and processes24%- Create and manage background and real-time workflows
- Configure and apply business rules
- Implement dialogs and custom actions
- Design business process flows

MB2-712 Exam Practice Questions FAQ

The test engine simulates the real exam environment, records your performance after each session, and points out the questions you got wrong so you know where to concentrate. Once you answer a question correctly consistently, you can mark it as mastered and clear it from your rotation, keeping every practice round focused on what still needs work.

The Microsoft Dynamics CRM 2016 Customization and Configuration exam contains 50–60 questions, and you will have 120–150 minutes to complete them. Simulating that combination in advance turns exam-day pacing into a habit.

More than you might think. A demo shows you real questions and answers exactly as the full product presents them, so you can judge the accuracy, the writing quality, and the interface for yourself. We encourage you to compare our demo against any other provider's — the difference in care is visible in the details.

Many candidates combine practice questions with official training. Recommended options include:

This package includes 95 practice questions for the Microsoft Dynamics CRM 2016 Customization and Configuration exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

The Microsoft Dynamics CRM 2016 Customization and Configuration exam requires a score of 700 / 1000 to pass, and the official registration fee is $165 USD. Knowing both figures before you begin helps you plan your preparation realistically.

You can register for the Microsoft Dynamics CRM 2016 Customization and Configuration exam through the official channels:

The Microsoft Dynamics CRM 2016 Customization and Configuration exam is scored on a scale where 700 / 1000 is required to pass, and the official exam fee is $165 USD.

No formal prerequisites; recommended experience with Microsoft Dynamics CRM 2016

You can confirm the current eligibility requirements on the official MB2-712 exam page before you register.

The Microsoft Dynamics CRM 2016 Customization and Configuration practice questions are organized around the official exam objectives. Key topics include:

  • Configure Microsoft Dynamics CRM settings (25%)
  • Manage entities, relationships, and fields (27%)
  • Implement forms, views, and visualizations (24%)

Your practice results against these topics show you exactly where to spend your next session.

Microsoft Dynamics CRM 2016 Customization and Configuration Sample Questions:

You have a Dynamics CRM development environment and a Dynamics CRM production environment.
You have a project solution in the development environment.
You need to import the solution to the production environment as a managed solution.
What should you do?

  • A. Export an unmanaged solution and select Managed for the package type. Import the exported solution to the production environment.
  • B. Ask a developer to change the options of the import API so that CRM imports the unmanaged solution as managed.
  • C. Change the options of the Import Solution dialog box to import the solution as managed.
  • D. Use the Package Deployer for Microsoft Dynamics CRM to import the unmanaged solution to CRM as managed.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

You plan to configure security for a Dynamics CRM organization. You enable field -level security on a field You establish a profile that can read and modify the field. You need to ensure that a user can read and modify the field.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

  • A. Assign the profile to the user.
  • B. Assign the profile to a team of which the user is a member.
  • C. Configure the user as the owner of the profile.
  • D. Assign the profile to a security role to which the user is assigned.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

You are creating a new workflow that will run whenever a new account is created.
You need to identify which actions can be executed from the workflow.
What are three actions that you can identify? Each correct answer presents a complete solution.

  • A. Change the status.
  • B. Perform an action.
  • C. Assign a record.
  • D. Add a variable.
  • E. Query Dynamics CRM data.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

You have the business units in a Dynamics CRM organization as shown in the following table.

You create a new security role named New Employee that is being used by all of the business units. Users in the Consumer Sales business unit who are assigned the role report that they fail to update records that they should be able to update.
You plan to update the security role so that the users can update the records.
You need to identify in which business unit you must update the role.
Which business unit should you identify?

  • A. Enterprise Sales
  • B. Sales
  • C. Service
  • D. Root
  • E. Consumer Sales
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

You create a new mailbox record for a user.
You define the synchronization methods for incoming and outgoing email, contacts, tasks, and appointments.
You need to ensure that the mailbox can send and receive email.
Which two actions should you perform? Each correct answer presents part of the solution.

  • A. Set the Is Forward Mailbox setting to No.
  • B. Configure the Apply Default Email Settings setting.
  • C. Configure the Approve Email setting.
  • D. Configure the Test & Enable Mailboxes setting.
  • E. Set the Is Forward Mailbox setting to Yes.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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