Delivery first: your download is ready immediately after payment, and an email copy arrives within one minute. If nothing shows up within 2 hours, check spam and contact our support team — and remember, you can install the software on as many computers as you need.

On outcomes: if you sit the MB2-720 exam within 60 days of purchase and do not pass, the PrepAwayETE money back guarantee covers you. File the claim within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and it is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. Rather than a refund, you may instead exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

Recommended knowledge of Microsoft Dynamics CRM and marketing automation concepts

Vendor criteria change over time, so before committing to an exam date, confirm the current requirements on the official Microsoft exam page.

Yes. PrepAwayETE publishes a free PDF demo of the MB2-720 practice questions — the same quality, the same verified answers as the full product — so your decision is based on evidence. After purchase, 365 days of free updates are included, and an expired product's update service renews at a 50% discount from your member zone.

You will answer 40-60 questions within 120 minutes on the MB2-720 exam. That is a deliberate pace with little slack, which is why untimed practice only gets you halfway. Use the PrepAwayETE desktop or online test engine for full-length timed mocks, learn to flag-and-return instead of digging in, and arrive with a pacing rhythm you have already proven.

The Microsoft Functional Application in Microsoft Dynamics Marketing syllabus spans 6 domains, starting with Configure Microsoft Dynamics Marketing (20%), Marketing Campaign Management (20%), and Analytics and Reporting (10%). The full weighted outline is in the syllabus section above — read it before you allocate a single study hour.

The MB2-720 exam — full name Functional Application in Microsoft Dynamics Marketing — is Microsoft's own measure of whether you can work with its technologies at a professional standard. Passing awards the Microsoft Dynamics CRM certification, a credential at the Professional level. For anyone making an informed career move, that vendor-backed proof is the kind of signal that shortens interviews. It also connects to Microsoft Dynamics 365 Marketing Functional Consultant (legacy), Microsoft Dynamics CRM certifications (legacy MB series) as natural next steps.

Passing the MB2-720 exam requires 700 (on 1000 scale), and official registration costs $165 USD (may vary by region). That fee buys one attempt only — a retake is billed again in full, no exceptions. The economical play is to rehearse first: drill 90 practice questions at PrepAwayETE under timed conditions until the passing mark sits comfortably behind you, then register.