Three versions of the same study materials, each with its own character: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 89 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

No formal prerequisite exams. Candidates should have practical experience using Microsoft Dynamics CRM 2015 applications and a basic understanding of sales and customer service processes. Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.

The official Microsoft Dynamics CRM Application outline defines 4 domains. The leading three are Goals, Analysis, and Reporting, Core Application Functionality, and Customer Service. The full list is in the topics section above, and PrepAwayETE's 89 practice questions cover each one.

Microsoft recommends these training resources for the Microsoft Dynamics CRM Application exam:

Follow the training with steady self-testing — the 89 practice questions from PrepAwayETE help you apply theory and fill any gaps the training leaves.

The MB2-704 exam is a Microsoft certification exam validating the Microsoft Dynamics CRM Application syllabus shown above. It belongs to these credential paths: Microsoft Dynamics CRM, Microsoft Dynamics CRM 2015. Candidates in 2026 prepare for it with PrepAwayETE's 89 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

The Microsoft Dynamics CRM Application exam requires 700/1000 to pass, and registration costs USD 150. A failed attempt means paying the same fee again — a readiness check with the PrepAwayETE engines before booking is the cheaper option.

PrepAwayETE issues a full refund if you take the Microsoft Dynamics CRM Application exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

Delivered through authorized Microsoft testing centers or online proctored delivery (when available during the exam's active lifecycle). Register for the Microsoft Dynamics CRM Application exam through these official channels:

After booking, PrepAwayETE delivers your practice questions within 1 minute — preparation starts the same day.

The Microsoft Dynamics CRM Application exam contains 40-60 to complete within 120 minutes. Timed simulation in the PrepAwayETE Desktop Test Engine teaches that rhythm before exam day does.