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HP HP2-B120 Exam Syllabus Topics:

SectionWeightObjectives
HP Channel MPS Program and cMPS Discounts32%- Contract terms and conditions
- Discount structures and margins
- cMPS program rules and eligibility
Cost Per Page and HP cMPS Pricing Tool12%- Cost per page calculation models
- Using the official cMPS pricing tool
- Base + Click and Level Pay models
The Value of the Printing System29%- Value proposition and customer benefits
- HP printing system architecture
- Selling and presenting the solution
Audit and Control4%- Contract compliance and auditing
- Reporting and control procedures
Partner Status, Contractual Cartridges and Contract Upload11%- ICPP contract upload process
- Contractual cartridge definition and usage
- Partner qualification and status
Market Dynamics and HP Channel/Partner MPS Offering12%- EMEA MPS market overview
- Positioning cMPS vs other MPS models
- HP channel partner program structure

HP Selling HP EMEA cMPS Sample Questions:

Question 1

Which description correctly classifies the HP Access Control solution?

A. An integrated, policy-based component of the device firmware that provides user access to device features
B. An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time
C. An HP solution that is integrated in the device operating system and provides device security settings
D. An HP add-on solution that provides a cost-effective security improvement to the imaging and printing environment


Question 2

What is important fact to remember about the MPS market?

A. MPS market is growing, and the transactional market is declining
B. The MPS market declined in line with the transactional market
C. Device contracts are declining, and MPS is growing.
D. Transactional business is growing, and MPS market is declining


Question 3

What are HP Care Pack services?

A. Teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
B. Bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
C. HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
D. Support packages that extend and enhance hardware and software service beyond the scope of the included warranty


Question 4

Which statement is true regarding a "base plus click" pricing model?

A. It is not mandatory to track pages printed by device.
B. It is recommended to track pages printed by device.
C. It is not recommended to track pages printed by device.
D. It is mandatory to track the pages printed by device.


Question 5

Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?

A. Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
B. The HP partner must use the pricing tool for contract calculation.
C. Use of the pricing tool is mandatory for the first three deals in a month
D. The HP partner can choose whether or not to adopt the tool.


Solutions:

Question 1
Answer: A
Question 2
Answer: A
Question 3
Answer: C
Question 4
Answer: B
Question 5
Answer: B

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