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Leave the tedious parts to the specialists: the PrepAwayETE team spends its days refining the Cisco Renewals Manager bank and verifying every 700-805 answer, so you can spend your limited study hours actually learning — and your free hours on things you enjoy.
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 |
| Real Exam Qty: | 35–45 |
| Exam Price: | $80 USD |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based |
| Exam Duration: | 60 minutes |
| Passing Score: | Not publicly disclosed |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Cisco Customer Experience Specialization |
| Recommended Training: | Cisco SalesConnect Learning Resources Renewals Manager for Partners (Official Course) |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Success Foundation | 20% | - RM role, tasks and RACI framework - Recurring revenue financial terms - Success Plan components and RM responsibilities - Health Index and success metrics |
| Topic 2: Leadership and Renewals Process | 30% | - End-to-end renewals motion and account team collaboration - Upsell / cross-sell opportunity identification - Quote development, exceptions and order processing - Risk assessment at T-9, T-6, T-3 milestones |
| Topic 3: Business Acumen | 35% | - Financial terms: CAPEX, OPEX, procurement models - Available To Renew, contract value and renewal types - Evaluate customer products and business alignment - Value communication and tool usage |
| Topic 4: Cisco Tools and Processes | 15% | - Smart Accounts and licensing frameworks - CCW, renewal tools and automation - Renewal workflows and escalation procedures - Contract management and entitlement verification |
Which task must a Renewals Manager perform early in the renewal process?
Correct Answer: A 🗳️
An RM identifies at T-120 that a customer has not adopted the primary use case defined during the Land stage. What is the strategic action at this point?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
An RM identifies a renewal at T-30 with no quote submitted in the pipeline. What should the RM do immediately?
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
A partner organization has driven strong OTRR performance and EA expansion activity in the Security portfolio, resulting in a PVI score of 7.6. What is the financial outcome of achieving this score?
Correct Answer: C 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
Which statement best describes the Success Plan?
Correct Answer: B 🗳️
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