Get Special Discount Offer of 700-805 Certification Exam Sample Questions and Answers [Q26-Q44]

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Get Special Discount Offer of 700-805 Certification Exam Sample Questions and Answers

New 700-805 Dumps For Preparing Cisco Specialist Certified Cisco Exam Well

NEW QUESTION # 26
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?

  • A. $1000 and $1000
  • B. $1100 and $3300
  • C. $3000 and $3000
  • D. $1000 and $3000

Answer: D


NEW QUESTION # 27
Which statement is the most accurate description of the Health Index?

  • A. An ongoing measurement of several key customer health indicators
  • B. A measurement tool for resolving secific product quality issues and adoption barriers
  • C. An ongoing measurement of customer sentiment
  • D. A tool for service providers to determine what stage of the lifecycle to offering training solutions

Answer: D


NEW QUESTION # 28
Who do Renewals Managers (RMs) work with?

  • A. RMs work with pre-sales engineers and build customer solutions.
  • B. RMs work with account managers to drive ongoing revenue risk assessments and plays.
  • C. RMs work with service delivery teams and monitor engagements.
  • D. RMs work by themselves to develop a high level view customer requirements and objectives.

Answer: B

Explanation:
According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
* Identifying and prioritizing renewal opportunities
* Developing and executing renewal strategies
* Negotiating and closing renewal deals
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention References: 1: Cisco Renewals Manager - Cisco


NEW QUESTION # 29
What are two common benefits of an Enterprise Agreement? (Choose two.)

  • A. provides free technical support for all software
  • B. allows customers to pick and choose the software features
  • C. provides perpetual licenses for hardware
  • D. licenses available across the entire organization
  • E. simplified license management by providing a single agreement to cover an organization

Answer: D,E


NEW QUESTION # 30
What is the main purpose of CCW-R?

  • A. to factor customer ATR, up sell and attrition
  • B. to allow customers and partner store new software subscriptions and service contracts from one tool
  • C. to capture partner and customer bill ng preferences
  • D. to allow customers and partners to download renewal data

Answer: B


NEW QUESTION # 31
What is the ATR on a $10,000 one year recurring revenue contract?

  • A. $10,000
  • B. 10% of $10,000
  • C. $12000
  • D. $10,000 divided by 12

Answer: A


NEW QUESTION # 32
What is the ATR on a $10, 000 one year recuring revenue contract?

  • A. $10,000
  • B. 10% of $10,000
  • C. $10,000 divided by 12
  • D. $1,200

Answer: A

Explanation:
ATR stands for Annualized Total Revenue, which is a metric that measures the total revenue generated by a customer contract over a 12-month period. ATR is calculated by multiplying the monthly recurring revenue (MRR) by 12. For example, if a customer pays $100 per month for a service, the ATR is $100 x 12 = $1,200. Therefore, the ATR on a $10,000 one year recurring revenue contract is simply $10,000, since the MRR is already $10,000. ATR is useful for comparing the revenue potential of different contracts with different billing cycles or durations


NEW QUESTION # 33
Which statement regarding which tools can be added as value to customer and partners is invalid?

  • A. help manage Discounts for Quoting
  • B. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
  • C. Trusted Data Source for Hardware Refresh and Software renewal insights
  • D. gain insight into new and unique business prospects for your customers and expand sales potential

Answer: A

Explanation:
The statement that is invalid regarding which tools can be added as value to customer and partners is B. help manage Discounts for Quoting. This is because discounts are not a tool, but a pricing strategy that can be used to attract or retain customers, increase sales volume, or clear inventory. Discounts are not something that can be added as value to customer and partners, but rather something that can reduce the value or profit margin of the seller. Tools that can be added as value to customer and partners are those that can help them solve their problems, improve their performance, or enhance their experience. For example, some of the tools that Cisco offers to its customers and partners are:
Adopt on Scores: This tool provides insight into how well customers are utilizing service and software they purchase from Cisco. It helps customers measure their adoption progress, identify gaps and opportunities, and optimize their outcomes.
Trusted Data Source: This tool provides hardware refresh and software renewal insights for customers and partners. It helps them plan ahead, stay current, and reduce risks.
Business Insights: This tool provides data-driven insights into new and unique business prospects for customers and partners. It helps them discover new markets, segments, or opportunities, and expand their sales potential.


NEW QUESTION # 34
Which approach should be applied when renewing a quote?

  • A. Solutions led approach
  • B. Reward led approach
  • C. Concerns led approach
  • D. Product led approach

Answer: A

Explanation:
A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty. By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them


NEW QUESTION # 35
Which licensing model represents the highest value?

  • A. Subscription
  • B. Transactional
  • C. Enterprise Agreements
  • D. Pay as you go

Answer: C

Explanation:
Enterprise Agreements (EAs) represent the highest value for customers who want to simplify their software licensing and management across their organization. EAs provide customers with:
Unlimited access to a suite of Cisco software products within a defined technology domain for a fixed term and price The ability to deploy software anytime, anywhere, without additional costs or approvals The flexibility to grow and adjust their software usage without overage fees or penalties The convenience of co-terminating all their subscriptions at the end of the EA term The option to include Cisco services and support in their EA2


NEW QUESTION # 36
Which is the first step in a solutions-led sales approach?

  • A. identify the latest technology release
  • B. present quote to customer
  • C. examine previous purchases
  • D. understand the customer's objectives

Answer: D


NEW QUESTION # 37
What does TPV mean?

  • A. Telepresence Value
  • B. Total Product Value
  • C. Total Partner Value
  • D. Total Partner View

Answer: B


NEW QUESTION # 38
Which services are contained in the CX portfolio?

  • A. Support Services and Business Critical Services
  • B. Support Services, Business Critical Services and Professional Services
  • C. Support Services, Business Critical Services, Professional Services and Managed Services
  • D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

Answer: D

Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
* Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance
* Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability
* Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions
* Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners
* Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies References: 4: Services - Cisco


NEW QUESTION # 39
Which two outcomes drive the value of subscriptions for customers? (Choose two.)

  • A. continuous access to innovation
  • B. bundling of software and hardware
  • C. Consulting services
  • D. Access to the latest capabilities
  • E. freeware offers

Answer: A,D


NEW QUESTION # 40
What is the intended outcome of the Customer Success Plan?

  • A. generate financial data that indicates a customer's propensity to renew
  • B. develop a customer-centric plan for achieving value from their purchases
  • C. allow customers to manage the implementation independently
  • D. provide a schedule for resolving customer quality issues

Answer: B


NEW QUESTION # 41
Which statement best describes the Success Plan?

  • A. the blueprint for account teams to achieve customer success
  • B. a shareable document that captures all account activities
  • C. a tool for report ng actions to management
  • D. a document capturing a comprehensive view of all customer health scores

Answer: C


NEW QUESTION # 42
In addition to on-time renewals, on which two tasks should Renewal Managers focus? (Choose two.)

  • A. renewing offer to a multiple-year contract
  • B. the next customer and their needs
  • C. driving adoption
  • D. opportunities for upsell
  • E. developing a customer success story

Answer: A,D


NEW QUESTION # 43
Which three financial metrics are critical in renewing subscriptions? (Choose three.)

  • A. renewal rate
  • B. net new sales
  • C. annual re curing revenue
  • D. training costs
  • E. close rate

Answer: A,C,D


NEW QUESTION # 44
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