Cisco 700-805 certification exam is designed to validate the skills and knowledge of professionals who work with Cisco Renewals Manager (RM). Cisco RM is a software tool used by Cisco partners and customers to manage their Cisco product and service renewals. 700-805 exam is aimed at professionals who work in sales, operations, and customer success roles in the technology industry.
How to Clear the Cisco 700-805: Cisco Renewals Manager Exam
Examination Learning Guide for Cisco 700-805: Cisco Renewals Manager Exam
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Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cisco-renewals-manager-700-805-crm.html
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The Cisco 700-805 exam consists of multiple-choice questions and is administered online. Candidates have 90 minutes to complete the exam, and a passing score is 70%. 700-805 exam is available in English and Japanese. The cost of the exam is $300.
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Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Roles and Responsibilities | 30% | - Explain renewals tasks and success metrics
- Describe Renewals Manager role and integration
|
| Topic 2: Customer Success Foundation | 10% | - Define customer experience
- Describe recurring revenue financial terms
- Explain the stages of the customer lifecycle
- Explain recurring revenue financial implications
|
| Topic 3: Business Acumen | 30% | - Describe renewal cycle and risk action planning
- Evaluate products and services to meet customer goals
- Interpret key financial terms (e.g., CAPEX, OPEX)
|
| Topic 4: Customer Success | 10% | - Define customer success
- Explain customer journey & IT purchasing models
|
| Topic 5: Cisco Tools and Processes | 20% | - Describe CX Portfolio and deal management processes
- Explain Smart Accounts & Smart Licensing
|