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A certification can reshape a career — new roles, wider circles, conversations with people who share your interests. That journey starts with preparation, and PrepAwayETE handles it: 376 practice questions for the MS-721 exam, delivered in a minute.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate |
| Exam Number: | MS-721 |
| Exam Duration: | 100-120 |
| Certificate Validity Period: | 1 year (renewal required) |
| Exam Format: | Multiple select, Multiple choice, Case study, Build list, Drag and drop |
| Exam Price: | $165 USD |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700 |
| Related Certifications: | Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate |
| Available Languages: | Korean, Chinese (Simplified), Spanish, English, Chinese (Traditional), Italian, Japanese, Indonesian (Indonesia), Russian, Arabic (Saudi Arabia), German, French, Portuguese (Brazil), Turkish |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or In-person at Pearson VUE testing centers |
| Pre Condition: | Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/ |
| Section | Weight | Objectives |
|---|---|---|
| Configure and manage Teams meetings and conferencing | 20% | - Configure and manage meeting experiences
|
| Plan and design collaboration communications systems | 30% | - Plan and configure Teams Phone
|
| Manage collaboration communications systems | 25% | - Monitor and troubleshoot Teams Phone
|
| Configure and manage Teams Phone | 25% | - Configure and manage PSTN connectivity
|
Microsoft recommends these training resources for the Microsoft Collaboration Communications Systems Engineer exam:
Follow the training with steady self-testing — the 376 practice questions from PrepAwayETE help you apply theory and fill any gaps the training leaves.
The Microsoft Collaboration Communications Systems Engineer exam contains 40-60 to complete within 100-120. Timed simulation in the PrepAwayETE Desktop Test Engine teaches that rhythm before exam day does.
The official Microsoft Collaboration Communications Systems Engineer outline defines 4 domains. The leading three are Configure and manage Teams meetings and conferencing (20%), Configure and manage Teams Phone (25%), and Plan and design collaboration communications systems (30%). The full list is in the topics section above, and PrepAwayETE's 376 practice questions cover each one.
The MS-721 exam is a Microsoft certification exam validating the Microsoft Collaboration Communications Systems Engineer syllabus shown above. It belongs to these credential paths: Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. Earning the credential in 2026 can strengthen a career, and PrepAwayETE prepares candidates with 376 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Online proctored exam or In-person at Pearson VUE testing centers Register for the Microsoft Collaboration Communications Systems Engineer exam through these official channels:
After booking, PrepAwayETE delivers your practice questions within 1 minute — preparation starts the same day.
The Microsoft Collaboration Communications Systems Engineer exam requires 700 to pass, and registration costs $165 USD. A failed attempt means paying the same fee again — a readiness check with the PrepAwayETE engines before booking is the cheaper option.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Download the demo first, experience the materials, and choose the format you like best — all 376 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
PrepAwayETE issues a full refund if you take the Microsoft Collaboration Communications Systems Engineer exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge. Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
You have a Microsoft Teams deployment that contains multiple Teams Rooms on Windows devices. Each device is assigned a Teams Rooms Pro license.
You need to create a custom update schedule for a subset of the devices by using the Teams Rooms Pro Management portal.
What should you do first?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
Hotspot Question
You have a Microsoft Teams deployment.
You have two groups that have meeting requirements as shown in the following table.
You need to recommend which type of meeting to use for the groups.
What should you recommend for each group? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
You have a Teams Phone deployment.
You have a site named Site1 that contains a Session Border Controller (SBC) named SBC2.
SBC2 uses Direct Routing and does NOT have local internet connectivity.
Site1 has an MPLS connection to a datacenter that hosts another SBC named SBC1. SBC1 uses Direct Routing.
You need to provide Enterprise Voice to the users in Site1 by configuring SBC2 to use SBC1.
What should you configure?
Correct Answer: A 🗳️
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms.
You create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: Add a provisioning package from the Settings app on the Surface Hub device.
Does this meet the goal?
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
You have a Microsoft Teams Phone deployment.
You need to configure users to include a toll free phone number as part of their meeting invites.
Which type of policy should you configure?
Correct Answer: B 🗳️
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