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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.
Which action should the consultant take to resolve the issue?

A) Reschedule that nightly job.
B) Schedule that job to run more frequently.
C) Increase the batch size for that job.
D) Decrease the batch size for that job.

2. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

A) Service Participants with or without Program Engagement
B) Contacts with or without Service Participants
C) Contacts with or without Relationships
D) Program Engagements with or without Household Account

3. How can a gift officer determine if an acknowledgment letter was sent for a donation?

A) Check if the Campaign Member status is set to "Acknowledged".
B) Check the Acknowledgement Status picklist value on the Contact object.
C) Check the Status picklist value on the Task object.
D) Check the Acknowledgement Status picklist value on the Opportunity object.

4. A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.
Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?
Choose 2 answers

A) Salesforce Known Issues
B) Power of Us Hub
C) Salesforce Help
D) Trailhead

5. A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.
Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?

A) Uploading 600,000 new Organization Accounts without addresses
B) Uploading 100,000 new Task records
C) Uploading 1 million new Contact records
D) Uploading 400,000 new records to a custom object

Solutions: