Choose 1 option.
Cumulus Pharma uses Agentforce Life Sciences for Customer Engagement to provide Account Summaries. The Agentforce Life Sciences Consultant configured a Cross-Object Field History Graph to include related Provider Visit and Medical Inquiry records. Key Account Managers report that summaries include all related data; however, field sales reps report that their summaries exclude visit and inquiry data. Both user groups have Read access to the underlying objects.
What is the cause of this issue?

• A. The Cross-Object Field History Graph is not assigned to the field sales rep profile.
• B. The field sales rep has not been added to a Data 360 segment used for summarization.
• C. The field sales rep profile does not have View All permissions on these objects.

Choose 1 option.
At Cumulus Pharma, field sales reps use the Next Best Customer component on their iPads to prioritize and identify accounts for outreach. Reps report that when they sort recommendations by distance, the sorting does not work as expected because all accounts display a distance of 0. They have confirmed that location services are enabled on the iPad device.
What is the cause of this issue?

• A. The Next Best Customer component requires a manual refresh before distance-based sorting can be applied.
• B. Distance calculation requires the account to be aligned to the user's territory, and unaligned accounts show a distance of 0.
• C. The account primary address records are missing geolocation data, so the system cannot calculate distance correctly.

Choose 1 option.
Cumulus Pharma wants to launch a new product, "Immunexis," and mandates that field sales reps must capture explicit opt-in consent from Healthcare Providers (HCPs) before sending any digital marketing materials. The following records are already configured in Agentforce Life Sciences:
Data Use Purpose record for "Immunexis Marketing"
Communication Subscription record named "Immunexis KOL Webinar Series"
Engagement Channel Type record for "Email"
When reps attempt to capture consent on their iPads, they can see the "Immunexis KOL Webinar Series" subscription, but they cannot select "Email" as a channel to capture the opt-in preference.
Which step resolves this issue so the rep can select "Email" for this subscription?

• A. Create a Communication Subscription Consent record for the user profile to activate the channel visibility.
• B. Create a Communication Subscription Channel Type junction record to link the Subscription to the Engagement Channel Type.
• C. Navigate to the Consent Administration tab in the Admin Console and check the box for "Allow Email Channel."

Choose 1 option.
Cumulus Pharma wants to standardize the "Immunexis Launch" strategy. Key Account Managers (KAMs) should be able to import a predefined Strategic Goal, such as "Secure Formulary Access," into their Account Plans. When they import this goal, the system should automatically generate the associated tactical Action Plan containing the required tasks. The solution must use the standard KAM template architecture to link the tactics to the strategy blueprint.
Which object represents the association between the Action Plan Template and the Goal Definition?

• A. Action Plan Template Goal
• B. Action Plan Template Assignment
• C. Action Plan Template Participant