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The CSA exam can feel demanding because it tests more than simple recall. In 2026, PrepAwayETE gives candidates preparing for ServiceNow Certified System Administrator a practical way to turn the objectives into 532 structured practice opportunities.
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified System Administrator |
| Exam Number: | CSA |
| Related Certifications: | ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist |
| Passing Score: | 70% |
| Certificate Validity Period: | Delta exam required for certification maintenance |
| Exam Duration: | 90 minutes |
| Available Languages: | English, Japanese |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Price: | USD $300 |
| Real Exam Qty: | 60 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Completion of ServiceNow Fundamentals training is recommended. ServiceNow recommends 3-6 months of hands-on platform experience. |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blueprint?id=kb_article_view&sysparm_article=KB0011554 |
| Section | Weight | Objectives |
|---|---|---|
| Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Self Service and Automation | 20% | - Self-Service Features
|
| Instance Configuration | 11% | - Instance Personalization and Configuration
|
| Data Migration and Integration | 15% | - Migration and Automation
|
| Platform Overview and Navigation | 7% | - Platform Overview
|
| Database Management and Platform Security | 27% | - Database and Security Administration
|
The CSA exam, ServiceNow Certified System Administrator, assesses whether a candidate can apply ServiceNow knowledge to the skills measured by this credential. It is associated with the Certified System Administrator certification. The certification is positioned at the Associate level. Related credentials include ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist.
The CSA exam includes 60 questions and allows 90 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with PrepAwayETE practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for ServiceNow Certified System Administrator is 70%, and the official exam fee is USD $300. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 532 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for ServiceNow Certified System Administrator is: Completion of ServiceNow Fundamentals training is recommended. ServiceNow recommends 3-6 months of hands-on platform experience. Before registering, review the eligibility details on the official exam page to confirm the requirements.
Yes. PrepAwayETE provides a free PDF demo so you can review the format and quality of the ServiceNow Certified System Administrator practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding CSA exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published ServiceNow Certified System Administrator outline contains 6 major domains. The opening domains include:
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
A manager is complaining that they can't get the data they need on a report because the data resides in two different tables. This data is used for many different reports in their department. You have checked to see if dot-walking will meet the requirement, and it is not possible. What else might you try to help this manager?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
What options can you see, when you fight click on a Cl, from the Cl dependency view map?
Choose 3 answers
Correct Answer: A,D,E 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
Which feature enables business process owners to organize Flow Designer content into unified and digitized cross-enterprise processes via a digitized task board Interface?
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
Here is the Business Rule script template:
This type of JavaScript function is known as:
Correct Answer: A 🗳️
A graphical view of relationships among tables is a < blank > .
Correct Answer: A 🗳️
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Viewing questions 1-5 out of 532 questions.
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