MB2-710 exam dumps

Microsoft MB2-710 Value Package

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  • Exam Code: MB2-710
  • Exam Name: Microsoft Dynamics CRM 2016 Online Deployment
  • No. of Questions: 50 Questions and Answers
  • Updated: Oct 27, 2026

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Efficiency means focusing where the exam actually tests. PrepAwayETE concentrates the MB2-710 bank on the most important difficulties: 50 practice questions that raise learning quality per hour, not per page.

Microsoft MB2-710 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics CRM 2016 Online Deployment
Exam Number:MB2-710
Certificate Validity Period:Retired (no longer active)
Exam Price:$165 USD
Available Languages:Japanese, English
Real Exam Qty:45-50
Passing Score:700 out of 1000
Exam Duration:90 minutes
Exam Format:Drag and Drop, Multiple Choice, Case Studies, Multiple Response
Related Certifications:Microsoft Certified Professional (MCP)
Microsoft Dynamics CRM 2016 Deployment
Recommended Training:Microsoft Dynamics CRM Documentation
Microsoft Official Course 20466: CRM 2016 Online Deployment
Exam Registration:Pearson VUE Registration
Microsoft Learning Archive
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored online or at authorized Pearson VUE test centers; retired as of March 31, 2019
Pre Condition:No formal prerequisites; recommended experience with Dynamics CRM Online and Office 365 administration
Official Syllabus URL:https://www.microsoft.com/en-us/learning/exam-mb2-710.aspx

Microsoft MB2-710 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Implement a Microsoft Dynamics CRM Online Deployment10-15%- Plan deployment
  • 1. Storage, security, and licensing requirements
    • 2. Single sign-on and federation
      - Access Dynamics CRM Online
      • 1. License types and subscriptions
        • 2. Supported browsers and mobile platforms
          - Import and customize data
          • 1. Basic customization: fields, forms, views, dashboards
            • 2. Data import methods and limitations
              Topic 2: Manage Email and Synchronization20-25%- Email tracking and correlation
              • 1. Automatic and folder-level tracking
                • 2. Limitations and best practices
                  - Email processing options
                  • 1. Mailbox configuration and approval
                    • 2. Server-side synchronization vs. Outlook client
                      Topic 3: Configure Microsoft Dynamics CRM Online10-15%- User and security management
                      • 1. Create, license, and assign security roles
                        • 2. Synchronize with Office 365/Active Directory
                          - Manage subscriptions and instances
                          • 1. Instance management: copy, reset, admin mode
                            • 2. Subscription setup, add-ons, and lifecycle
                              Topic 4: Manage Mobile and Outlook Clients15-20%- Mobile apps for phones and tablets
                              • 1. Security and offline access
                                • 2. Installation and configuration
                                  - Dynamics CRM for Outlook
                                  • 1. Synchronization and tracking
                                    • 2. Deployment and configuration
                                      Topic 5: Manage Microsoft Dynamics CRM Online10-15%- Update and service management
                                      • 1. Update policy and scheduling
                                        • 2. Monitor service health
                                          - Integrate with related services
                                          • 1. Microsoft 365, SharePoint, OneNote
                                            • 2. Social Engagement and Office integration

                                              MB2-710 Exam FAQ: Review, Demo, and Policy

                                              No formal prerequisites; recommended experience with Dynamics CRM Online and Office 365 administration Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.

                                              The MB2-710 exam is a Microsoft certification exam validating the Microsoft Dynamics CRM 2016 Online Deployment syllabus shown above. It belongs to these credential paths: Microsoft Dynamics CRM 2016 Deployment, Microsoft Certified Professional (MCP). Candidates in 2026 prepare for it with PrepAwayETE's 50 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

                                              Microsoft recommends these training resources for the Microsoft Dynamics CRM 2016 Online Deployment exam:

                                              Follow the training with steady self-testing — the 50 practice questions from PrepAwayETE help you apply theory and fill any gaps the training leaves.

                                              The Microsoft Dynamics CRM 2016 Online Deployment exam requires 700 out of 1000 to pass, and registration costs $165 USD. A failed attempt means paying the same fee again — a readiness check with the PrepAwayETE engines before booking is the cheaper option.

                                              The Microsoft Dynamics CRM 2016 Online Deployment exam contains 45-50 to complete within 90 minutes. Timed simulation in the PrepAwayETE Desktop Test Engine teaches that rhythm before exam day does.

                                              PrepAwayETE issues a full refund if you take the Microsoft Dynamics CRM 2016 Online Deployment exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

                                              Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 50 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

                                              The official Microsoft Dynamics CRM 2016 Online Deployment outline defines 5 domains. The leading three are Manage Microsoft Dynamics CRM Online (10-15%), Configure Microsoft Dynamics CRM Online (10-15%), and Manage Mobile and Outlook Clients (15-20%). The full list is in the topics section above, and PrepAwayETE's 50 practice questions cover each one.

                                              Proctored online or at authorized Pearson VUE test centers; retired as of March 31, 2019 Register for the Microsoft Dynamics CRM 2016 Online Deployment exam through these official channels:

                                              After booking, PrepAwayETE delivers your practice questions within 1 minute — preparation starts the same day.

                                              Microsoft Dynamics CRM 2016 Online Deployment Sample Questions:

                                              A company has a Microsoft DynamicsCRM Online 2016 deployment. The company plans to issue mobile phones to all sales department users.
                                              Users must be able to use the latest Microsoft mobile client's features.
                                              You need to deploy the latest phone client.
                                              Which mobile phone client should you deploy?

                                              • A. Microsoft Dynamics CRM for Phones
                                              • B. Microsoft Dynamics CRM Mobile App
                                              • C. Microsoft Dynamics CRM Mobile Express
                                              • D. Microsoft Dynamics CRM for Phones Express
                                              Reveal Solution  Discussion  0

                                              Correct Answer: A  🗳️

                                              Your company has a Microsoft Office 365 environment with a Microsoft Dynamics CRM 2016 Online deployment.
                                              You have a complex development and testing environment requiring the following:
                                              2 publishing instances
                                              22 development instances
                                              5 UAT instances
                                              5 production instances
                                              22 testing instances
                                              You need to support a continuous improvement plan in constant use for your testing,
                                              development, and production environments.
                                              What is the minimum number of tenants required to support this scenario?

                                              • A. 22
                                              • B. 5
                                              • C. 1
                                              • D. 2
                                              Reveal Solution  Discussion  0

                                              Correct Answer: B  🗳️

                                              You are a Microsoft Dynamics CRM system administrator for a company.
                                              A user reports that there arethree actions she cannot perform when working offline in Microsoft Dynamics CRM for Outlook. You assure her that the app is working as expected and that the three actions are not available when working in offline mode.
                                              Which three actions did the user report? Each correct answer presents a complete solution.
                                              NOTE: Each correct selection is worth one point.

                                              • A. Run a workflow.
                                              • B. Use the Add button (+) to create a related record.
                                              • C. Assign a record.
                                              • D. View a Microsoft Dynamics CRM report.
                                              • E. Quality a lead.
                                              Reveal Solution  Discussion  0

                                              Correct Answer: A,C,D  🗳️

                                              You select Forward Mailbox as your incoming synchronization method. You process emails with the Microsoft Dynamics CRM 2016 Email Router between Microsoft Dynamics CRM Online and a SMTP/POP3 server.
                                              You need to deploy inbox rules so emails addressed to the 100 Microsoft Dynamics CRM Online users in theorganization are forwarded to the forward mailbox for processing.
                                              Which solution can be used to deploy forwarding rules for all the users?

                                              • A. Enable folder-level synchronization.
                                              • B. Create manually in Microsoft Outlook.
                                              • C. Create Exchange transport rules.
                                              • D. Run the Rule Deployment Wizard.
                                              Reveal Solution  Discussion  0

                                              Correct Answer: C  🗳️

                                              You billing administrator is a Microsoft Dynamics CRM Online user. The user has forgotten the account password.
                                              You need to reset the billing administrators password.
                                              Which Microsoft Online Services administrate role can reset passwords for billing administrators?

                                              • A. password administrator
                                              • B. global administrator
                                              • C. service administrator
                                              • D. user management administrator
                                              Reveal Solution  Discussion  0

                                              Correct Answer: D  🗳️

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