[2021] Use Valid Community-Cloud-Consultant Exam - Actual Exam Question & Answer
Test Engine to Practice Community-Cloud-Consultant Test Questions
NEW QUESTION 41
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Community URL.
- B. Global Header.
- C. Appending "/one/one.app" to the Community URL.
Answer: A,C
NEW QUESTION 42
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:
- A. Build custom HTML pages according to marketing specifications
- B. Install a lightning Bolt template the AppExchange
- C. Build Visualforce pages and apply custom CSS
- D. Implement a custom theme for the Community
Answer: D
NEW QUESTION 43
Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?
- A. Un publish and republish the Napili template
- B. Refresh the Salesforce component list In Community Builder
- C. Enable Chatter for the one
- D. Upgrade the template to like latest version
Answer: C
NEW QUESTION 44
A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers
- A. Posts and Comments
- B. Articles
- C. Topics
- D. Files
Answer: A,D
NEW QUESTION 45
Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?
- A. Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.
- B. Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.
- C. Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.
- D. Make the article detail page available for unauthenticated access to help customers view articles without login.
Answer: C
NEW QUESTION 46
Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Create an object page, add the components, and publish.
- B. Add a page variation, add the components, set the page as active, and publish.
- C. Install the collaboration Lightning app, add the app components to the page, and publish.
- D. Edit the object page, add the components, and publish.
Answer: D
NEW QUESTION 47
Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?
- A. Update the Internal User record to Private under Sharing Settings
- B. Turn off Portal User Visibility under Sharing Settings
- C. Create a sharing group for partner accounts under Sharing Settings
- D. Deselect Community User Visibility under Sharing Settings
Answer: D
NEW QUESTION 48
Northern Trail Outfitters wants to launch their Community with the following requirements:* Enable ions* Use Reputation for gamification* View the Trending Articles* Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers
- A. Enable ions
- B. Optimized for mobile
- C. View the Trending Articles
- D. Use Reputation for gamification
Answer: A,B
NEW QUESTION 49
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?
Select one or more of the following:
- A. Use Process Builder to import content from the CMS on a periodic basis
- B. Download and install the Community Content package from the AppExchange
- C. Build a custom integration point between the CMS and the Community
- D. Configure CMS Connect to pull content from the CMS
Answer: D
NEW QUESTION 50
What are three ways you can maximize engagement within your Salesforce Community?
- A. Measure Community Success
- B. Ompany Branding and a Custom Domain
- C. Establish Etiquette Rules
- D. Reputation Points & Levels
- E. Frequent Promotions
Answer: A,C,D
NEW QUESTION 51
Universal Containers needs to add a page to their Napili Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?
- A. Clone a standard page
- B. Clone an object page
- C. Create a standard page
- D. Create an object page
Answer: C
NEW QUESTION 52
What features are you able to take advantage of in the Topic Management section of the Community Manager?
- A. Assign Featured and Navigational Topics
- B. Assign Navigational Topics Only
- C. Assign Featured Topics Only
- D. Define Knowledge Articles that will be displayed against each topic
- E. Create, Merge, Rename and Delete Topics
Answer: E
NEW QUESTION 53
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
- B. Access all Communities via mobile browser using the Community URL
- C. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- D. Access all Communities via Salesforce1 iOS app
Answer: A
NEW QUESTION 54
Universal Containers rolled out a Community in the Customer Service Napilitemplate for their employees. The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts inthis group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer
- A. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
- B. Create a Chatter group in the internal Salesforce org and include all employees
- C. Create a Chattergroup in the Community and include all employees
- D. Create a post on a custom object, Announcements that all employees follow
Answer: C
NEW QUESTION 55
niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:
- A. Advise employees to use the "Login in as" functionality
- B. Direct employees to the App Launcher
- C. Direct employees to the global header
- D. Recommend employees use a separate username for Community access
Answer: B
NEW QUESTION 56
Northern Trail Outfitters launched a Lightning Community. Community members report being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following:
* The user profile has Read access to the Work Order object.
* The user profile has membership to the Community.
What should the Salesforce Administrator verify to troubleshoot this issue?
- A. Work Order is added to the Navigation Menu in Community Builder.
- B. The Work Order tile is added to Community Workspaces.
- C. The Work Order component is marked publicly viewable.
- D. Work Order is added to the Navigation Menu in Administration.
Answer: A
NEW QUESTION 57
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template.
What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers
- A. Add French and Italian languages to the Community using the Community Builder Page Editor
- B. Add French and Italian languages to the Community using Site.com configuration
- C. Add the Language Picker Component to make French and Italian available on the Community Pages
- D. Add French and Italian to Language Settings under Admin Setup
Answer: A,B
NEW QUESTION 58
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Add the Customer community to the Partner Community user profile
- B. Select the Enable Customer Community user option in the Partner contact in Salesforce
- C. Include the partner profile as a member of the Community for customers.
- D. Create Partner users as members in the Customer Community and send login details to the users
Answer: C
NEW QUESTION 59
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