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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant ensure there is data?

A) Appointment attendee
B) Behavior Incident
C) Availability Topic

2. The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Bots
B) Queues
C) Knowledge
D) Live Chat

3. A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?

A) Student Success Hub requires the K-12 Architecture Kit.
B) Einstein Bots must be enabled prior to installing Student Success Hub.
C) Read, Create and Edit access to Contacts, Accounts, and Cases is required.
D) Student Success Hub requires Education Data Architecture (EDA).

4. A community college would like to use Admissions Connect and automatically admit applicants if they meet certain criteria.
What should the consultant do?

A) Activate the ApplicantCommunityHomePageController Apex class.
B) Leverage the existing flow Sample: Application Auto Admit.
C) Create a new flow.

5. A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?

A) Package the customizations, refresh the sandbox and reinstall the customization.
B) Deploy the customizations into the production org via change sets.
C) Submit a case to Salesforce Support to update the production org.
D) Manually update the production org by installing the release update from Github.

Solutions: