Salesforce ALS-Con-201 Exam Syllabus Topics:
| Topic | Details |
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| Topic 1 | - Engagement Planning: Focuses on configuring activity plans, managing HCP
- HCO visit calendars with territory rules, setting up Key Account Management plans, and leveraging Agentforce AI features for optimized planning.
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| Topic 2 | - Foundations and Administration: Covers core system setup including account and territory configuration, mobile app management, security, consent
- data privacy, intelligent content, and reporting fundamentals for Agentforce Life Sciences.
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| Topic 3 | - Engagement Execution: Covers the full visit lifecycle including remote engagement capabilities, capturing and sharing medical insights, and managing formal Medical Inquiry processes with HCPs and HCOs.
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| Topic 4 | - Sampling Inventory Management: Addresses end-to-end sample management including allocation limits, GxP regulatory compliance, disbursement workflows, inventory audits, and sample reporting dashboards.
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-agentforce-life-sciences-consultant---Als-Con-201
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