ISOIEC20000LI exam dumps

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  • Exam Code: ISOIEC20000LI
  • Exam Name: Beingcert ISO/IEC 20000 Lead Implementer Exam
  • No. of Questions: 123 Questions and Answers
  • Updated: Sep 19, 2026

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  • Total Questions: 123
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ISO ISOIEC20000LI Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analyze Phase25%- Root Cause Analysis
- Risk Assessment
- Gap Analysis
Topic 2: Define Phase20%- Service Management System Principles
- Introduction to ISO/IEC 20000
- Scope and Policy Definition
Topic 3: Improve Phase20%- Improvement Planning
- Change Management
- Implementation Strategies
Topic 4: Leadership and Team Management5%- Team Coordination
- Roles and Responsibilities
Topic 5: Project Management5%- Project Planning
- Resource Management
Topic 6: Advanced Statistics and Data Analysis5%- Data Interpretation
- Statistical Methods
Topic 7: Measure Phase20%- Data Collection and Analysis
- Key Performance Indicators
- Performance Measurement Framework
Topic 8: Control Phase10%- Monitoring and Control Mechanisms
- Continual Improvement

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

An organization has decided to conduct information security awareness and training sessions on a monthly basis for all employees. Only 45% of employees who attended these sessions were able to pass the exam.
What does the percentage represent?

  • A. Performance indicator
  • B. Measurement objective
  • C. Attribute
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

What supports the continual improvement of an ISMS?

  • A. The update of eternal audit reports
  • B. The update of documented information
  • C. The update of action plans
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

Following a repotted event, an Information security event ticket has been completed and its priority has been assigned. Then, the event has been evaluated to determine If it is an information security incident, which phase of the incident management has been completed?

  • A. Evaluation and confirmation
  • B. initial assessment and decision
  • C. Detection and reporting
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management
[^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted What should TradeB do in order to deal with residual risks? Refer to scenario 4.

  • A. TradeB should accept the residual risks only above the acceptance level
  • B. TradeB should immediately implement new controls to treat all residual risks
  • C. TradeB should evaluate, calculate, and document the value of risk reduction following risk treatment
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

Which option below should be addressed in an information security policy?

  • A. Actions to be performed after an information security incident
  • B. Legal and regulatory obligations imposed upon the organization
  • C. The complexity of information security processes and their interactions
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

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