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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
| Sales Strategy and Positioning | - Selling methodology for services
- Competitive differentiation
|
| HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services
- Service portfolio positioning
|
| Lifecycle Engagement Model | - Manage and support phase
- Consult and design phase
- Deploy and implement phase
- Optimize and retire phase
|
| Customer Value and Business Outcomes | - Customer challenges and pain points
- Value proposition of lifecycle services
|
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?
A) HP Active Care
B) HP Next-Business Day Service
C) HP Wolf Protect and Trace
D) HP Device Recovery Service
2. You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?
A) Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
B) Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
C) Work with an HP distributor and use the program available exclusively to distributors
D) Access your HP Channel Services Network account and modify any existing order information to match the new registration information
3. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
A) HP Active Care
B) HP pc BIOS Asset Tagging service
C) HP Wolf Protect and Trace
D) HP Deinstallation Services
E) HP Defective Media Retention
4. An HP Partner is closing a deal with an existing enterprise customer for purchase of new hardware with HP Lifecycle Services attached. The customer contact is leaving for a month-long vacation the day the deal closes.
What is an important detail that the Partner should consider regarding this deal?
A) Delivery of the hardware must be scheduled within 30 days after the service is sold
B) Registration must be performed within 10 days from the day the service is sold
C) The Partner must input order details through the HP Channel Services Network portal within five business days of closing the deal.
D) The Partner must complete the registration process by using the hyperlink sent in an email
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: C |