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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A technician receives a ticket from a user that reads, "My computer is having issues." Which of the following should the technician do next?

A) Review the user's system resources.
B) Ask the user to resubmit a ticket with more information.
C) Ask the user follow-up questions.
D) Upgrade the user's computer.

2. A desktop technician is mapping a remote windows share \\WinNAS\sharedas a local disk z:.
Which of the following commands should the technician run?

A) chkdsk /R Z: \\WinNAS\shared
B) nslookup -opt Z: \\WinNAS\shared
C) net use Z: \\WinNAS\shared
D) sfc /offwindir Z: \\WinNAS\shared

3. A technician verifies that a malware incident occurred on some computers in a small office. Which of the following should the technician do next?

A) Quarantine the infected systems.
B) Update the anti-malware and scan the computers.
C) Educate the end users.
D) Disable System Restore.

4. Which of the following filesystems is a successor to NTFS?

A) ReFS
B) XFS
C) exFAT
D) APFS

5. A user called the help desk to report an issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following tools should the technician use to investigate connections on the laptop?

A) net user
B) nslookup
C) net use
D) netstat

Solutions: