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Different schedules demand different formats. The printable PDF travels without a battery, the Windows engine simulates offline, and the online version runs in any browser — the PrepAwayETE JK0-802 package covers all three.
| Certification Vendor: | CompTIA |
|---|---|
| Exam Name: | CompTIA A+ Certification Exam (JK0-802) |
| Exam Number: | JK0-802 |
| Passing Score: | 700 (scale 100–900) |
| Available Languages: | English, Japanese, Spanish, German |
| Certificate Validity Period: | 3 years from issue date |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | Up to 90 |
| Related Certifications: | CompTIA A+ (requires JK0-801 + JK0-802) |
| Exam Price: | Academic pricing ~$189–$216 USD (varies by region/channel; retired version) |
| Exam Format: | Performance-Based, Multiple Choice, Drag-and-Drop |
| Recommended Training: | CompTIA Official Training |
| Exam Registration: | Pearson VUE Testing CompTIA Official A+ Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE testing centers; academic version via CompTIA Academy Partners; RETIRED exam (no longer available for new candidates) |
| Pre Condition: | No formal prerequisites; recommended 6–12 months hands-on IT support experience; must pass both JK0-801 and JK0-802 to earn CompTIA A+ |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Troubleshooting | 36% | - Security-related troubleshooting - Application errors and crashes - Network connectivity problems - Operating system boot and performance issues |
| Topic 2: Security | 22% | - Physical and logical security concepts - Wireless and network security settings - User authentication and permissions - Malware prevention, detection and removal |
| Topic 3: Operating Systems | 33% | - Application installation and updates - System utilities and command-line tools - Windows installation and configuration - File systems, storage and driver management |
| Topic 4: Mobile Devices | 9% | - Android and iOS configuration - Synchronization and connectivity - Mobile security and data management |
The official CompTIA A+ Certification Exam (JK0-802) outline defines 4 domains. The leading three are Security (22%), Software Troubleshooting (36%), and Operating Systems (33%). The full list is in the topics section above, and PrepAwayETE's 993 practice questions cover each one.
No formal prerequisites; recommended 6–12 months hands-on IT support experience; must pass both JK0-801 and JK0-802 to earn CompTIA A+ Since requirements change over time, confirm the latest on the official CompTIA exam page before scheduling.
Onsite at Pearson VUE testing centers; academic version via CompTIA Academy Partners; RETIRED exam (no longer available for new candidates) Register for the CompTIA A+ Certification Exam (JK0-802) exam through these official channels:
After booking, PrepAwayETE delivers your practice questions within 1 minute — preparation starts the same day.
The JK0-802 exam is a CompTIA certification exam validating the CompTIA A+ Certification Exam (JK0-802) syllabus shown above. It belongs to these credential paths: CompTIA A+ (requires JK0-801 + JK0-802). Candidates in 2026 start with PrepAwayETE's 993 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
The CompTIA A+ Certification Exam (JK0-802) exam contains Up to 90 to complete within 90 minutes. Timed simulation in the PrepAwayETE Desktop Test Engine teaches that rhythm before exam day does.
PrepAwayETE issues a full refund if you take the CompTIA A+ Certification Exam (JK0-802) exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The CompTIA A+ Certification Exam (JK0-802) exam requires 700 (scale 100–900) to pass, and registration costs Academic pricing ~$189–$216 USD (varies by region/channel; retired version). A failed attempt means paying the same fee again — a readiness check with the PrepAwayETE engines before booking is the cheaper option.
CompTIA recommends these training resources for the CompTIA A+ Certification Exam (JK0-802) exam:
Follow the training with steady self-testing — the 993 practice questions from PrepAwayETE help you apply theory and fill any gaps the training leaves.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 993 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does not want to find an alternative replacement at the moment. Which of the following can a technician do to try to get the application running?
Correct Answer: B 🗳️
Which of the following features helps to prevent shoulder surfing?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
A user called the helpdesk and states they are getting pop-ups on their screen. Which of the following should the technician do?
Correct Answer: D 🗳️
A user is advised by the software vendor that the user must have elevated privileges in order to run a program. The user should do which of the following to BEST accomplish this?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
A small business owner is concerned about any non-business owned devices being connected to their network. Which of the following actions would be the MOST secure way to ensure that only business owned devices can connect?
Correct Answer: D 🗳️
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