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Security (24%):
- Compare and contrast authentication techniques and wireless security protocols;
- In a given scenario, implement different methods to secure mobile devices;
- Summarize the major importance of physical security measures;
- In a given scenario, implement relevant data destruction techniques and disposal methods;
- In a given scenario, define, eliminate, prevent bugs with the help of relevant tools and approaches;
- In a given scenario, implement the best security practices to ensure security of a workstation;
- Describe the concepts of logical security;
- Compare and contrast the core differences of fundamental Microsoft Windows operating system security settings;
- In a given scenario, configure security on SOHO wireless and wired networks.
- Compare and contrast the concepts of social engineering, vulnerabilities, and threats;
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
The CompTIA 220-1002-Deutsch exam is part of the CompTIA A+ certification, which is a vendor-neutral certification that is recognized worldwide. The A+ certification is designed for entry-level IT professionals who are looking to start a career in IT support. Achieving this certification demonstrates that you have the knowledge and skills needed to provide basic IT support and troubleshoot common issues. The CompTIA 220-1002 exam is the second exam in the A+ certification process and is a requirement for achieving the certification.
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CompTIA 220-1002 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Operational Procedures | 23% | - Basic scripting and remote access
- Licensing, privacy, and policy compliance
- Safety procedures and environmental controls
- Disaster recovery and backup
- Change management and documentation
- Professionalism and communication
|
| Topic 2: Operating Systems | 27% | - Compare and contrast OS types and purposes
- Install and configure Windows OS
- Use Windows tools and command-line utilities
- Set up and support client applications
- Manage storage, file systems, and drivers
- Configure macOS, Linux, iOS, and Android
|
| Topic 3: Software Troubleshooting | 26% | - Resolve security-related software issues
- Use troubleshooting methodologies
- Troubleshoot Windows OS issues
- Troubleshoot mobile OS and apps
- Diagnose application problems
|
| Topic 4: Security | 24% | - Secure mobile devices
- Configure authentication and access control
- Implement SOHO network security
- Detect, remove, and prevent malware
- Data destruction and disposal
- Summarize security best practices
|