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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

Which two methods can be used to automatically connect a network share?

A. Time Machine starts with a full copy of the file system to the backup disk. Then it
maintains a list of changes to the file system, and every hour copies only the changes to
the backup disk. In the backup, it creates a simulation of the full file system using hard links
for files that haven't changed.
B. Resource contention occurs when fast user switching is enabled and a user tries to
access an item another user already has open in the background. Document contention
occurs when a user attempts to open a document another user has already opened.
Peripheral contention occurs when a user attempts to access a peripheral already in use by
another user's open application. Application contention occurs when the second user
attempts to access an application designed to run only once on a system.
C. To automatically connect a file share when the user logs in to the system, drag the
share from the Finder to the user's login items in Users & Groups preferences. Or you can
drag the share to the right side of the user's Dock, and it will automatically connect when
the user clicks the share's icon in the Dock.
D. The four methods used to eject a volume or disk from the Finder are:
Drag the disk icon to the Trash in the Dock.
Press and hold the Eject key for a few moments to unmount and eject optical media.
Select the volume you want to eject and choose Eject from the File menu.
In the Finder sidebar, click the small Eject button next to the volume you want to unmount
and eject.

Question 2

What are the four erase options available in Disk Utility? How are they all different?

A. The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data
B. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users & Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.
C. Methods for restoring from a Time Machine backup include: Navigating through the backup history via the Time Machine application Restoring a user account via Migration Assistant Restoring an entire system via OS X Recovery Manually restoring items via the Finder
D. The four primary application environments supported by OS X are: Native OS X applications, which are created using Cocoa UNIX applications, which are primarily accessed viaTerminal Java applications, which work as cross-platformapplications X Window System applications, which run inside the popular UNIX windowing environment

Question 3

What three primary sources can Migration Assistant pull from?

A. Time Machine starts with a full copy of the file system to the backup disk. Then it maintains a list of changes to the file system, and every hour copies only the changes to the backup disk. In the backup, it creates a simulation of the full file system using hard links for files that haven't changed.
B. A network client uses the subnet mask to determine whether the destination IP address is on the LAN. If the destination IP address isn't on the LAN, it's assumed the destination address is on another network, and the client sends the data to the IP address of the local network router. The network router then sends the data, via a WAN connection, on to another router that it thinks is closer to the destination. This continues across WAN connections from router to router until the data reaches its destination.
C. The OS X Recovery Disk Assistant can create a small OS XB.Recovery disk that lacks the OS X installation assets. An OS X Installation disk, which includes the full OS X installation assets, can be created by using the create install media command line tool found inside the Install OS X Mavericks application.
D. Migration Assistant can migrate information from other OS X systems, Windows systems, and other disks, including Time Machine backups.

Question 4

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Three methods for uninstalling applications include:
Open Launchpad, hold down the Option key, and click the "X" button In the Finder, drag the primary application to the Trash and then empty the Trash Use a custom-built uninstaller package

A. What three methods can be used to uninstall applications?
B. What three primary sources can Migration Assistant pull from?
C. What four methods can be used to restore from a Time Machine backup?
D. Which two methods can be used to automatically connect a network share?

Question 5

Why does the Finder hide certain folders at the root of the system volume?

A. The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
B. The firmware initializes the Mac computer's hardware andlocates the booter file on a system volume. The Power-On Self-Test (POST) checks for basic hardware functionality when the Mac powers on.
C. The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders.
Any currently connected servers also appear in the Network folder.
D. The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.

Solutions: