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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

Question 1

Examine the image above. If a Mac displays this flashing folder at startup, it

A. is looking for a Netboot Server
B. indicates that the unit has failed to pass the power on self test
C. is unable to find a startup disk that contains boot files
D. is in Internet Recovery mode

Question 2

A customer installed OS X Mountain Lion on his Mac Pro (Mid 2012) on a RAID Volume, but cannot enable FileVault 2. What is a likely cause of this issue?

A. FileVault 2 was not selected as a custom option during the OS X Mountain Lion install.
B. The customer continued the install of OS X Mountain Lion, despite a warning that OS X Recovery Mode and FileVault would not be available on this disk.
C. The hard disks do not have the correct partition scheme.
D. The Mac Pro does not have sufficient RAM.

Question 3

Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A. The memory is missing or not detected.
B. EFI failed to load.
C. Apple Hardware test is loading.
D. An incorrect build of OS X is installed on the hard disk or SSD.

Question 4

A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

A. anIOSapplication
B. a Windows application
C. an app not purchased at the Mac App Store
D. a PowerPC application

Question 5

A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?

A. Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.
B. Open the Disk Utility and select repair disk permissions.
C. Startup in Single User mode and use command line tools to correct the permissions.
D. Erase the hard disk and restore from a Time Machine backup.

Solutions: