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Apple OS X Support Essentials 10.9 Sample Questions:

1. The Font Book application shows a small dot next to the name of any font that has duplicate resources.

A) How can you identify duplicate fonts?
B) How is 802.1X configured on OS X systems?
C) What happens during user logout?
D) How can you limit the use of Location Services?

2. What is a valid reason to start up a Mac in verbose mode?

A) To display hints for the recovery key for a FileVault 2 volume
B) To present a command-line login
C) To view the startup process details
D) To display the firmware password

3. Which of these is a recovery key storage location that FileVault 2 offers when you enable it?

A) The OS X Recovery partition
B) An Apple server
C) The System Keychain
D) Your iCloud account

4. The volume formats supported as system volumes for OS X are Mac OS Extended (Journaled) and Mac OS Extended (Journaled, Encrypted).

A) What does OS X use bundles or packages for?
B) What two volume formats are supported for an OS X system volume?
C) What types of files are omitted from Time Machine backups?
D) Which changes are made when OS X Safe Boots?

5. You have configured several network locations on your OS X Mountain Lion computer. How can you change from one location to another?

A) In Network preferences, choose Manage Locations from the Action pop-up menu below the Interfaces list, and select a network location.
B) Choose a network location from the Network Locations Input menu on the right side of the Finder menu bar.
C) Choose Location from the Apple menu, and then choose a network location from the submenu.
D) In Network preferences, click Advanced, click Manage Locations, and then select a network location.

Solutions: