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Apple OS X Support Essentials 10.9 Sample Questions:

1. The master password is used to reset local account passwords.

A) Where are application preferences stored?
B) How can you identify duplicate fonts?
C) What does the master password do?
D) What are the advantages of code signing?

2. On an optional configuration step in the Setup Assistant in OS X Mountain Lion, pressing Command-Q lets you skip the step.

A) False
B) True

3. Review the screenshot and answer the question below.

You downloaded an app using Safari. When you try to open the app, you see the message shown above. What is a possible explanation?

A) Gatekeeper has recognized that the app was altered after it was signed.
B) The sandbox into which the app was downloaded by the quarantine system has become corrupted.
C) The app was signed using a certificate from an unknown authority.
D) The certificate needed to decrypt this app cannot be found in the keychain.

4. Where are application preferences stored?

A) Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
B) Spotlight metadata index databases are stored at the root of every volume in a /.Spotlight-V100 folder. However, a Legacy FileVault user's database is stored in his encrypted home folder. And the Mail application maintains its own database in each user's home folder at ~/Library/Mail/V2/MailData/Envelope Index. Spotlight plug-ins can be located in any of the Library folders in a folder named Spotlight.
C) Application preferences are almost always stored in the user's Library folder in the~/Library/Preferences folder. Newer sandboxed applications must always store their preferencesin a ~/Library/Containers/<Bundle ID>/Data/Library/Preferences folder, where "<Bundle ID>"is the unique bundle identifier for the application.
D) The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.

5. The local hidden OS X Recovery HD doesn't include the OS X installation assets. So reinstallingOS X Mavericks from here requires high-speed Internet access and the ability to verify access tothe installation assets. Upgraded Mac systems are verified by entering the Apple ID used to purchase OS X Mavericks. Verification is automatic for Mac systems that included OS X Mavericks when purchased new.

A) What three methods can be used to uninstall applications?
B) What two methods are used to hide items from the Finder?
C) What role does the systemlaunchedprocess serve during system startup?
D) What two resources does the local hidden OS X Recovery HD need to reinstall OS X Mavericks?

Solutions: