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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A) Debug Manager on DTE port
B) System Monitor with ISDN L3 filter options enabled
C) Debug View with default filters
D) SSA Snapshot

2. Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

A) IP Office Server Edition cannot be upgraded to the Select version.
B) IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.
C) IP Office Server Edition can support up to 2000 users without additional hardware.
D) IP Office Server Edition is a hardware-based solution.
E) IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.

3. Which configuration area must be configured for the Hot Desking user?

A) Services
B) Telephony-Supervisor Settings
C) Extension
D) User Rights

4. Which of the following licenses provides a device with the ability to use screenpops, control several telephone devices, make third-party calls, and monitor hunt group queues?

A) One-X® Portal License
B) TAPILink Pro License
C) Server Edition License
D) Third-Party Endpoint License
E) SIPTrunking License

5. A customer asks you to create a Hunt group on an existing Avaya IP Office™ 500V2 system for the main incoming number. The group will have four members, and an incoming call will ring for all members at once. They should also get a visual indication that a call is waiting.
Which Ring Mode should be selected?

A) Rotary Call waiting
B) Collective Call Waiting
C) Sequential
D) Collective

Solutions: