3305 exam dumps

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  • Exam Code: 3305
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
  • No. of Questions: 64 Questions and Answers
  • Updated: Sep 12, 2026

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Avaya 3305 Exam Syllabus Topics:

SectionObjectives
Topic 1: System Administration and Maintenance- User management and role configuration
- System monitoring and performance tuning
Topic 2: Avaya Aura Experience Portal Architecture- System components and deployment architecture
- Integration with Avaya Aura ecosystem
Topic 3: Installation and Configuration- Initial system configuration and setup
- Experience Portal installation procedures
Topic 4: Troubleshooting and Support- Identifying and resolving system issues
- Log analysis and diagnostics
Topic 5: POM (Proactive Outreach Manager) Implementation- Outbound dialing strategies and workflows
- POM campaign configuration

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

Which two statements about the "priority" of a campaign are true? (Choose two)

  • A. The priority of the campaign determines the number of licenses allocated by Proactive Outreach Manager (POM) to a particular campaign during execution.
  • B. Available priorities are 1-5
  • C. Campaign priority determines the media channels used by a campaign
  • D. The priority of the campaign determines when the campaign will start.
  • E. Available priorities are 1-10
Answer: A,E

Which two statements about a completion code are true? (Choose two)

  • A. When using a custom completion code, it needs to be selected using the campaign Creation Wizard (CCW) while creating a campaign.
  • B. Completion codes are hard coded and new completion codes cannot be created.
  • C. When using a custom completion code, it needs to be included in a contact strategy.
  • D. One needs to include a system completion code in CCW to use a completion code.
Answer: A,C

You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)

  • A. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server
  • B. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
  • C. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled
  • D. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server
  • E. Disable the HTTPS protocol on your application servers and use HTTP only
Answer: A,C,D

You have just installed Proactive Out roach Manager (POM) 2 SP 4 or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appear to show an Active Job, but no outgoing calls appear to be made. You notice the following entry in the CrnpMgrService.out log file:
CmpMgtService.out
@2011-10-21-02-32-43|P_POMCM002|ERROR|POMCM|||OUT call web service returned fault: Transport error: 401 Error: Unauthorized | 192.9.84.93 ####
Which step must you take to correct the issues and continue with this procedure?

  • A. Login to EPM using a user with an assigned role of "Administration" ensure that the Outcall U Name and Password administered in System Configuration > VPMS Servers > VPM5 Settings > Web Service Authentication > Outcall is the same as in User Management > Users > and then enabled and not locked.
  • B. Login to EPM CLI using a Linux user with root permissions and ensure that the Outcall User Nan and Password administered in POM Configuration > POM Server > Outbound Settings > Voice server link contains a valid password and" is not locked.
  • C. Login to EPM using a user with an assigned role of "Administration" and ensure that the Outcall User name administered in POM Configuration > POM Server > Outbound Settings > voice Server link has the assigned role of "Web Services".
  • D. Login to Experience Portal Manager (EPM) using a user with an assigned role of "Administration" and ensure that the Outcall User Name and Password administered in POM Configuration > POM Server > Outbound Settings > Voice Server link is the same as in User Management > Users > and that it is enabled and not locked.
Answer: C

Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

  • A. A separate application server is required to run POM applications.
  • B. A remote database.
  • C. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
  • D. H.323 or SIP ports configured and in service.
  • E. The correct number of AAEP and POM licenses for features required.
Answer: C,D,E

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