3303 exam dumps

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  • Exam Code: 3303
  • Exam Name: Avaya Proactive Contact Implementation and Maintenance Exam
  • No. of Questions: 82 Questions and Answers
  • Updated: Oct 30, 2026

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Avaya 3303 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Proactive Contact Implementation and Maintenance Exam
Exam Number:3303
Real Exam Qty:75–82
Related Certifications:ASPS Avaya Proactive Contact
ACIS Avaya Proactive Contact
Exam Format:Single/Multiple Select, Multiple Choice
Exam Price:$125–$150 USD
Passing Score:70%
Certificate Validity Period:2 years
Available Languages:English
Exam Duration:90 minutes
Recommended Training:Official Avaya Proactive Contact Documentation
ATA00781VEN Avaya Proactive Contact 5.0 Implementation & Configuration
Exam Registration:Avaya Learning
Pearson VUE
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored exam at Pearson VUE test centers or online proctored
Pre Condition:Recommended: 1–2 years hands-on experience with Avaya Proactive Contact; no mandatory prerequisites, but ACIS-level knowledge is advised
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3303 Exam Syllabus Topics:

SectionWeightObjectives
Maintenance & Troubleshooting25%- Routine Maintenance
  • 1. Software updates and patches
    • 2. Backup and restore procedures
      - Troubleshooting
      • 1. Connectivity and call flow issues
        • 2. Common error codes and resolution
          • 3. Database and performance problems
            Administration & Configuration30%- Campaign & Job Management
            • 1. Creating and managing calling lists
              • 2. Expert calling ratio settings
                • 3. Job control and dialing rules
                  - Agent & Supervisor Setup
                  • 1. Agent desktop configuration
                    • 2. Supervisor console access
                      Operation & Monitoring20%- System Monitoring
                      • 1. Real-time statistics and dashboards
                        • 2. Event logging and alerts
                          - Reports & Analytics
                          • 1. Performance reports
                            • 2. Campaign outcome analysis
                              System Architecture & Installation25%- Installation & Configuration
                              • 1. Software installation process
                                • 2. Initial setup and configuration
                                  - Proactive Contact Components
                                  • 1. Network and IP requirements
                                    • 2. Server roles and services

                                      Avaya 3303 Exam: Quick Answers

                                      Yes — download the free Avaya Proactive Contact Implementation and Maintenance demo and judge the quality yourself before paying; the whole content goes further than the demo, but the demo shows the style. Purchases include 365 days of free updates delivered by email; renew afterward at 50% off.

                                      Recommended: 1–2 years hands-on experience with Avaya Proactive Contact; no mandatory prerequisites, but ACIS-level knowledge is advised Eligibility rules change over time, so verify the current requirements on the official page (official 3303 exam page) before registering.

                                      The Avaya Proactive Contact Implementation and Maintenance is Avaya's certification exam for Avaya Certified Support Specialist (ACSS) - Avaya Proactive Contact, at the Specialist / Professional level. Related credentials include ACIS Avaya Proactive Contact, ASPS Avaya Proactive Contact. Prepare efficiently: short review sessions anywhere, mock exams when you have a desk.

                                      The Avaya Proactive Contact Implementation and Maintenance blueprint spans 4 domains — including System Architecture & Installation (25%), Maintenance & Troubleshooting (25%), Operation & Monitoring (20%). Tag key points per domain in the PDF version; the complete outline above lists every subtopic.

                                      90 minutes for 75–82 questions. Build pacing with the PrepAwayETE software engine: repeated timed mock exams make the real clock feel easy.

                                      Yes:

                                      After any course, consolidate the knowledge with the 82 practice questions for the Avaya Proactive Contact Implementation and Maintenance — every answer expert-verified.

                                      Our system emails the Avaya Proactive Contact Implementation and Maintenance material automatically right after purchase — about a minute; click the link, sign in, and use the engine immediately, with 24/7 help if nothing arrives within 2 hours. If you unfortunately fail the corresponding 3303 exam within 60 days of purchase, you're welcome to a full refund: upload your failed result — a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — and we handle it within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. We also recommend an alternative: exchange for two equal-value products free.

                                      Through the vendor's official registration channels:

                                      The Avaya Proactive Contact Implementation and Maintenance is delivered Proctored exam at Pearson VUE test centers or online proctored — pick the arrangement that suits you when booking.

                                      $125–$150 USD per attempt, 70% to pass. Each retake costs the full fee, so prepare thoroughly the first time — the 82 practice questions for the 3303 exam at PrepAwayETE closely simulate the real test.

                                      Avaya Proactive Contact Implementation and Maintenance Sample Questions:

                                      A Job is running and agents are logged in, but a report executed from Analyst shows no data for that job. On the Historical Data Server Component (HDSC. system, you confirm that the database is running.What are two possible causes for this? (Choose two.)

                                      • A. The logger is not running.
                                      • B. The service monitor is not running.
                                      • C. The data pump is not running.
                                      • D. The HDSC system is not running.
                                      • E. The dccserver is not running.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C,D  🗳️

                                      In the case of an Avaya Proactive Contact (APC. pod configuration, which two services are run on the Secondary APC? (Choose two.)

                                      • A. ccs
                                      • B. StatspumpCtrl
                                      • C. agentd
                                      • D. rtdataSvr
                                      • E. porter
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C,E  🗳️

                                      Which three should you verify if a network connection error is suspected between the Avaya Proactive Contact 5.X server and the PG230RM? (Choose three.)

                                      • A. Verify you have an active flashing LED light on the front of the ENBC card indicating LAN activity.
                                      • B. Verify that there are four swif_dg processes running on the Avaya Proactive Contact server.
                                      • C. Verify that SWITCHTYPE is set to DIGITAL in /opt/avaya/pds/etc/master.cfg on the Avaya Proactive Contact server.
                                      • D. Run lanscan and landiag and look for collisions and other errors on the internal network (lan0).
                                      • E. Verify the name (switch1) and IP address for the PG230RM matches between the /etc/hosts onthe AvayaProactiveContact server and in the Network Configuration page on the PG230RM (under the Current Internet Address).
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,D,E  🗳️

                                      To configure the opt-out feature for a virtual job, you need to select the check-box against "Should 'opt outs' be enabled". This enables other configuration parameters for this feature.
                                      Which three configuration parameters are correct? (Choose three.)

                                      • A. Opt-out Digit: 5
                                      • B. When an opt-out happens, transfer to .. : Transfer to a VDN
                                      • C. When opt-out happens, transfer to : Transfer to an outbound job
                                      • D. Message to be played when opt-out fails : 1
                                      • E. Opt out Digit: #
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,B,D  🗳️

                                      A system operator complains that Analyst reports do not show any data for yesterday. Which three actions would you take to resolve this problem? (Choose three.)

                                      • A. Run stop_rnts_svcs and start_mts_svcs to reset the database and its associated processes.
                                      • B. Check the mo_last_status table In the database to see if data was written to the historicaldatabase yesterday.
                                      • C. Restore the database backup from yesterday.
                                      • D. Identify which jobs ran yesterday and locate the tran.stat file associated with each.
                                      • E. Check to see if a data store file was created with yesterday's date.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,D,E  🗳️

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