3102 exam dumps

Avaya 3102 Value Package

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  • Exam Code: 3102
  • Exam Name: Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam
  • No. of Questions: 69 Questions and Answers
  • Updated: Oct 27, 2026

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Repetition is the honest path to exam readiness. With the PrepAwayETE simulation test, you can repeat full Avaya Aura Session Manager and System Manager Implementation and Maintenance practice runs as many times as you want, watching your scores stabilize before you ever enter the real testing room. 69 practice questions stand behind every session.

Avaya 3102 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam 3102
Exam Number:3102
Exam Duration:90-105
Exam Format:Multiple choice, Scenario-based questions
Related Certifications:Avaya Aura Core Components Certification
Avaya Certified Implementation Specialist (ACIS)
Passing Score:Not publicly disclosed (typically ~65–70% range in similar Avaya exams)
Available Languages:English
Exam Price:Varies by region (~USD 125–150 equivalent)
Real Exam Qty:60-70 (varies by exam version)
Certificate Validity Period:2 years
Recommended Training:Avaya Aura Session Manager Training
Avaya Learning Courses (System Manager & Session Manager)
Exam Registration:Pearson VUE Avaya Exams
Avaya Certification & Training Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Computer-based exam via Pearson VUE testing centers or online proctoring
Pre Condition:Recommended: experience with Avaya Aura platform and SIP-based telephony systems; familiarity with enterprise voice infrastructure
Official Syllabus URL:https://www.avaya.com/en/training-certification/

Avaya 3102 Exam Syllabus Topics:

SectionObjectives
Integration and Troubleshooting- Integration with Avaya Communication Manager
  • 1. Feature interoperability
    • 2. SIP trunking and connectivity
      - Maintenance and troubleshooting
      • 1. Backup and restore procedures
        • 2. Log analysis and diagnostics
          Avaya Aura Architecture and Components- SIP-based communication framework
          • 1. Session Manager interaction with SIP entities
            • 2. SIP routing concepts
              - Avaya Aura platform overview
              • 1. Session Manager positioning in architecture
                • 2. Core components and roles
                  Avaya Aura Session Manager Implementation- Installation and initial configuration
                  • 1. Security configuration
                    • 2. System setup and networking
                      - Routing and dial plan configuration
                      • 1. Routing policies and adaptation
                        • 2. Digit manipulation and normalization
                          Avaya Aura System Manager Administration- User and endpoint management
                          • 1. Endpoint configuration and management
                            • 2. User provisioning
                              - System configuration management
                              • 1. Synchronization and replication
                                • 2. Template management

                                  Common Questions About Preparing for the Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam

                                  The 3102 exam is a Avaya certification exam that validates the skills defined in the Avaya Aura Session Manager and System Manager Implementation and Maintenance syllabus above. It forms part of these credential paths: Avaya Certified Implementation Specialist (ACIS), Avaya Aura Core Components Certification. In an economy where certified skills carry growing weight, this credential is one of the clearest ways to demonstrate professional capability in 2026. PrepAwayETE prepares you with 69 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.

                                  Avaya recommends the following training for the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam:

                                  Follow the training with repeated self-testing — the 69 practice questions from PrepAwayETE let you rehearse each topic as often as needed until it holds.

                                  The written refund policy applies: take the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam within 60 days of purchase, and if you do not pass, PrepAwayETE refunds you in full. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. You may instead exchange for two free exam products of equal value and keep your original update service. Delivery is by email within 1 minute of purchase — contact support if nothing arrives within 2 hours.

                                  You pass the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam at Not publicly disclosed (typically ~65–70% range in similar Avaya exams), and registration costs Varies by region (~USD 125–150 equivalent). Since retakes cost the full fee again, repeated simulation runs with the PrepAwayETE engines are the economical way to confirm readiness first.

                                  Computer-based exam via Pearson VUE testing centers or online proctoring Register for the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam via these official channels:

                                  Once booked, your PrepAwayETE practice questions — delivered within 1 minute of purchase — let preparation begin the same day.

                                  Three versions of the 69 practice questions for the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam: a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows whose simulation test reproduces the real exam atmosphere — repeatable as many times as you like, with two practice modes and offline access; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Included as well: a free demo, 365 days of free updates, a 50% renewal discount afterward, unlimited computer installations, and 24/7 online after-sales service.

                                  Recommended: experience with Avaya Aura platform and SIP-based telephony systems; familiarity with enterprise voice infrastructure Requirements are revised from time to time, so verify the latest on the official Avaya exam page before scheduling.

                                  The Avaya Aura Session Manager and System Manager Implementation and Maintenance exam consists of 60-70 (varies by exam version) within 90-105. The PrepAwayETE simulation test runs under the same conditions, so you can get accustomed to the atmosphere and work out any pacing habits before they cost you points.

                                  Per the official outline, the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam covers 4 domains, led by Avaya Aura Architecture and Components, Avaya Aura Session Manager Implementation, and Avaya Aura System Manager Administration. The complete list appears in the topics section above; the 69 practice questions at PrepAwayETE span every domain.

                                  Avaya Aura Session Manager and System Manager Implementation and Maintenance Sample Questions:

                                  A routing policy administrator needs to create a policy that enables Session Manager to route to different destination based on different conditions. Time of day is one such condition.
                                  Which two Parameters may also be used by Session Manager when selecting the applicable routing policy? (Choose two.)

                                  • A. the location of the calling party
                                  • B. the SIP domain of the called party
                                  • C. the origination or termination application sequences that will be applied to call, ignoring what the applications themselves may do
                                  • D. the registration state of the destination
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,B  🗳️

                                  What three pieces of information are required to be entered for the Session Manager to be installed and synchronized with System Manager? (Choose three.)

                                  • A. System Manager IP Address
                                  • B. Session Manager Security Module Address
                                  • C. DNS Server Address
                                  • D. System Manager FQDN
                                  • E. Enrollment Password
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,D,E  🗳️

                                  The System Manager administrator must consider the implications of restoring System Manager Data.
                                  Which two restore-from-backup statements are true? (Choose two.)

                                  • A. The restore operation will take a varying amount of time depending on the amount of data.
                                  • B. The restore operation will terminate all SIP sessions, and no SIP services will be available until the operation completes.
                                  • C. The restore operation will be scheduled for a time when the network is not busy.
                                  • D. The restore operation will over-write all System Manager data held in the repository.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,B  🗳️

                                  While reviewing the Event Logs on the Session Manager, you notice an ALERT message: (OP_AFW17504) "SIP firewall white list configuration failed, retaining existing configuration."
                                  Which action should you perform when you see this alert?

                                  • A. Disregard these messages as they are sent to the Event Logs and do not generate alarms.
                                  • B. Access the SIP firewall white list configuration and verify that the configuration is correct.
                                  • C. Access the SIP firewall configuration and Load the ASM Default Configuration.
                                  • D. Access the SIP firewall configuration and change the RULE log type to none to not have these ALERTS appear in the EVENT logs.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  A technician in is tasked with moving a user from one redundant Session Manager pair to
                                  another
                                  Which sequence describes the steps that should be taken?

                                  • A. Go to the User's User Profile.
                                    Select different Session Manager instance from the Primary Session Manager and
                                    Secondary Session Manager lists.
                                  • B. Go to the user's User Profile.
                                    De-select the current community. Select the new community.
                                  • C. Navigate to the Communities page.
                                    Select the Community into which the user will be moved.
                                    Select the user from a drop down list to add the user to the community.
                                  • D. Go to the Locations page.
                                    Select a location, define it as a Primary community and add the user.
                                    Select another location, define it as a Secondary community and add the user.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

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