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Salesforce Certified Slack Consultant Sample Questions:

1. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
B) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.
C) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
D) Both eDiscovery and DLP applications require read & write access to Slack data.

2. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide channel, required
B) Multi-workspace public channel
C) Org-wide default channel, required
D) Org-wide default channel, optional

3. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Ask users to update their usernames to a standard nomenclature.
B) Ensure users' emails in Slack match SSO.
C) Require users to login with their existing email and password.
D) Make sure all guests are promoted to full members.

4. Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?

A) Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.
B) Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
C) Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.
D) Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.

5. How often should you recommend that your client conduct a guest and channel clean-up?

A) Monthly
B) Annually
C) Ad-hoc
D) Weekly

Solutions: