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Salesforce Certified Slack Administrator Sample Questions:

1. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
B) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
C) A manager schedules time to thoroughly review a product release with their team.
D) A manager is actively brainstorming with the leadership team on new department initiatives.

2. Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

A) Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
B) Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
C) Email a "How to use Slack guide" to new hires before they start.
D) Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.

3. You're a Workspace Owner on a Slack Business+ plan.
Your organization plans to expand Slack usage to the entire company of 4,000 people, and your security team wants workspace access restricted to company email addresses.
What is the most secure option for onboarding all 4,000 users into Slack?
(Select the best answer.)

A) Enable email signup so that those with an approved company email address can join by clicking your workspace's sign-up link or entering their email on the sign in page.
B) Turn on Just-In-Time (JIT) provisioning and distribute an invite link that will allow those with the link to join the workspace.
C) Enable admins to invite their departments into the workspace so that new members are automatically added to the correct channels.
D) Integrate with a SAML-based identity provider (IdP) and SCIM API connector so that you can pre- provision members to the workspace.

4. You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A) Confirm that you are an admin in both the origin and destination workspaces.
B) Confirm that all channel members are members of the destination workspace.
C) Remove all members from the channel. They will need to be added again after the channel has moved.
D) Confirm that the Org Owner is prepared to review and approve the channel move request.
E) Confirm that the channel history has been exported.

5. What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

A) There will be no changes to the member's workspace list.
B) The member would be automatically added to the new workspace unless it is a hidden workspace.
C) The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
D) The member would be automatically added to the new workspace and would be unable to leave.

Solutions: