Use C-C4H225-11 Exam Dumps (2022 PDF Dumps) To Have Reliable C-C4H225-11 Test Engine
C-C4H225-11 PDF Recently Updated Questions Dumps to Improve Exam Score
NEW QUESTION 29
You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?
- A. Analytics > Trends > Revenue
- B. Analytics > Trends > Trend Reporting
- C. Analytics > Trends > Revenue Analytics
- D. Analytics > Trends > Comparison
Answer: D
NEW QUESTION 30
You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?
- A. Analytics > Revenue Analytics
- B. Contacts > Combined Segments
- C. Management > Smart Insight Settings
- D. Analytics > Customer Lifecycle
Answer: C
NEW QUESTION 31
Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct answers to this question.
- A. Automated installation of the Web Extend data collection scripts on your Shopify themes
- B. Automated installation of the Web Recommender template in your webshop
- C. Automated creation of Interactions programs for Shopify events
- D. Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
Answer: A,D
NEW QUESTION 32
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Wishlist event
- B. Mobile event
- C. Product catalog update
- D. Web Extend event
Answer: D
NEW QUESTION 33
What does the CRM Ads - Remove from Audience node do in the Automation Center?
- A. It removes any contacts with invalid email addresses from the program.
- B. It finishes the program early.
- C. It adds contacts to another program.
- D. It removes the contact from the audience so that they don
Answer: D
NEW QUESTION 34
Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply? Note: There are 2 correct answers to this question.
- A. You can set multiple currencies in one account.
- B. You can set multiple currency handling under Loyalty Management > Account settings.
- C. You cannot use plural in the name of the currency.
- D. You can only use points if your loyalty plan is based on points.
Answer: A,D
NEW QUESTION 35
You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct answers to this question.
- A. When a field does not have a value, leave it empty.
- B. Do not use more than 128 columns.
- C. Always use UTF-8 encoding.
- D. Do not use field values longer than 32 KB.
Answer: A,C
NEW QUESTION 36
You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?
- A. Use the same identifier across all channels.
- B. Use full name and email address as the unique identifier.
- C. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.
- D. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
Answer: A
NEW QUESTION 37
How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. Contacts with the same unique identifier are merged automatically on import.
- B. Contacts with identical first name and last name are merged automatically.
- C. It runs every time a new contact is about to be imported.
- D. It runs once a day, checking against the full database.
Answer: A,C
NEW QUESTION 38
You are trying to send a testmail, but the following error message appears: "Unable to launch mailing because some mandatory fields are empty or invalid. Please check all mandatory fields and try again." What could be causing this error? Note: There are 2 correct answers to this question.
- A. Style settings
- B. Subject line
- C. From (name) and From (email address)
- D. Image alternative text
Answer: B,C
NEW QUESTION 39
How does the IP access control functionality work?
- A. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two-step authentication.
- B. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
- C. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
- D. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
Answer: A
NEW QUESTION 40
You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed? Note: There are 2 correct answers to this question.
- A. Every 6 hours
- B. As soon as the Web campaign is launched
- C. Hourly
- D. On a daily basis
Answer: A,B
NEW QUESTION 41
Which file formats are supported for integrating flexible product data? Note: There are 2 correct answers to this question.
- A. Microsoft Excel file (XLS)
- B. Text (TXT)
- C. Extensible Markup Language (XML)
- D. Comma-separated values (CSV)
Answer: C,D
NEW QUESTION 42
What information does the email channel set up form collect? Note: There are 3 correct answers to this question.
- A. Sending volumes
- B. Product information
- C. Historic sales information
- D. Email performance
- E. Website information
Answer: A,D,E
NEW QUESTION 43
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
- B. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
- C. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
- D. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
Answer: A
NEW QUESTION 44
You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct answers to this question.
- A. Use email address.
- B. Use an external ID.
- C. Use first name and last name.
- D. Use date of birth.
- E. Use an SAP Emarsys Customer Engagement internal ID.
Answer: A,B,E
NEW QUESTION 45
You are using the SAP Emarsys Customer Engagement API to trigger an external event endpoint. What is missing (pixelated) from the API call below?
- A. Campaign name
- B. External event ID
- C. Event time
- D. External event name
Answer: B
NEW QUESTION 46
Which of the following describe Automation Center programs and Interactions programs? Note: There are 2 correct answers to this question.
- A. Automation programs can be used for automated multiple-step, multi-channel programs for one-off or recurring lifecycle campaigns.
- B. Interactions programs can be used for campaigns that should be sent in real time as a reaction to customer activities.
- C. Automation Center programs always ignore the opt-in status.
- D. The only difference is that Interactions programs have different entry points.
Answer: A,B
NEW QUESTION 47
The Health Check dashboard shows a web behavior error and a data source consistency error. Where you can find more information? Note: There are 2 correct answers to this question.
- A. Inspector bookmarklet
- B. Predict Recommendations widget
- C. Database Growth widget
- D. Predict Data Sources page
Answer: D
NEW QUESTION 48
How can a new API user be set up?
- A. An account owner can create an API user in Management > Predict Data Sources.
- B. An account owner can create an API user in Management > User Management.
- C. A system operator can use an API endpoint to generate a new user.
- D. An account owner can create an API user in Management > Security Settings.
Answer: D
NEW QUESTION 49
Where can you check the average purchase details of a contact? Note: There are 2 correct answers to this question.
- A. Search > Search by email address > Edit Contact > Unified Customer Profile
- B. Analytics > Customer Lifecycle > Customer Lifecycle
- C. Content > Predict Dashboard > Data Sources > Live Validator
- D. Contacts > Segments > Edit Segment > Display Contacts > Edit Contact > Unified Customer Profile
Answer: B
NEW QUESTION 50
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts. You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing? Note: There are 2 correct answers to this question.
- A. The Database Growth widget only shows auto-imported contacts.
- B. The update takes at least 24 hours to show in the widget.
- C. The opt-in field was not set to TRUE.
- D. Too many new contacts were uploaded at the same time.
Answer: B,C
NEW QUESTION 51
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SAP C-C4H225-11 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Product Overview 8% - 12% | Explain how the Strategic Dashboard helps measure the impact of marketing campaigns, how to categorize the customer base based on value, what Tactics are used for. Explain the basics of contact segmentation, what channels are availabe for marketing users. What kind of ecommerce integrations are available? What are product recommendations for? What are the ways to measure results? Trend reporting, bounce management, allowlists, User management. |
| Data Collection and Contact Management > 12% | Explain Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding. |
| Account Creation and Settings > 12% | Describe DNS settings, SSL certificates, Email channel setup and compliance, account security settings |
| Analytics and Insights 8% - 12% | Describe Analytics and Revenue Analitics, Channel Analytics. |
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