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NEW QUESTION # 124
A new program component provides an opportunity to enhance program outcomes. What does the program manager use to document and monitor the opportunity?
- A. Program scope management plan
- B. Program risk management plan
- C. Program risk register
- D. Component project risk register
Answer: A
Explanation:
Section: Volume D
NEW QUESTION # 125
Robert is the program manager of the NHQ Program. His team has never worked with one another before this program and he is worried about their abilities to become a team in very short order. He would like to create a team development exercise to facilitate this process. Robert will need all of the following information except for which one to facilitate team development?
- A. Personnel records
- B. Risk management plan
- C. Program management plan
- D. Training records
Answer: B
Explanation:
Section: Volume A
NEW QUESTION # 126
You are the program manager of the GHY Program in your organization. It has come to your attention that some of the project managers in your program are adding time to each project activity in an effort to pad their durations in case some event happens in their project that will cause delays. What principle should you share with these project managers that counterattack the concept of padding activities with additional time?
- A. Law of Diminishing Returns
- B. Pareto's Law
- C. 80/20 Law
- D. Parkinson's Law
Answer: D
NEW QUESTION # 127
The ____ quality assurance technique ensures continuous improvement of all processes.
- A. Just-in-time management
- B. Kaizen
- C. Six Sigma
- D. Ishikawa
Answer: B
NEW QUESTION # 128
You are the program manager for your organization. One of the projects within your program is to install
15,000 light fixtures throughout your organization's corporate campus. The new fixtures will save on electrical costs. Which one of the following choices is an ideal approach to quality assurance and the installation of the light fixtures for this project team?
- A. Use a checklist for the installation because it is repeatable work.
- B. The cost and time of each installation should go down because of the learning curve.
- C. The project team members should develop their own system for installation of the fixtures.
- D. The project manager should work with the project team to understand how each fixture is to be installed.
Answer: A
NEW QUESTION # 129
A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls, and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project, which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.
What should the program manager do next?
- A. Update the program risk register to reflect a realized risk and execute the documented risk response
- B. Escalate the issue to the program governance board, as delays will impact the program
- C. Escalate the issue to the stakeholder's supervisor
- D. Attempt to call the key stakeholder; if unsuccessful, visit their office to identify potential risks
Answer: D
Explanation:
Section: Volume D
NEW QUESTION # 130
A program has a budget at completion of $1,250,000 and has already spent $425,000.
The program is running late due to some vendor delays; the program is only 30 percent complete though it was scheduled to be 45 percent at this time.
Based on this information how much more money will this program need to finish?
- A. $978,445
- B. $991,667
- C. $987,544
- D. $919,325
Answer: B
NEW QUESTION # 131
Company A acquires company B, which leads to a two-year program to integrate the processes and systems. Company B uses a different project management process, and the company's staff is unhappy about the acquisition. As a result, company B's project team fails to provide status and cost data in a format that conforms to the program standards.
What should the program manager do first?
- A. Inform the stakeholders of this issue as soon as possible
- B. Change the program standards, aligning them with the project standards
- C. Work with the reports provided to extract the required information
- D. Remind the project manager of the relevant program standards
Answer: D
NEW QUESTION # 132
What is the formula to determine earned value (EV) for a program?
- A. Percent complete times the program budget at completion
- B. Percent complete times the program cost of labor and materials
- C. Percent completes time the program cost estimate
- D. Percent complete times percent remaining in the program
Answer: A
NEW QUESTION # 133
A program has a budget at completion of $1,250,000 and has already spent $425,000. The program is running late due to some vendor delays; the program is only 30 percent complete though it was scheduled to be 45 percent at this time. Based on this information how much more money will this program need to finish?
- A. $978,445
- B. $991,667
- C. $987,544
- D. $919,325
Answer: B
NEW QUESTION # 134
Tom is the program manager for his organization. He has to balance the resources he'll be using in the program with the demand for operations to use the same resources. What program document can Tom reference to determine the availability of certain program resources, such as application developers, engineers, and technical writers?
- A. Resource calendar
- B. Staffing management plan
- C. Functional management plan
- D. The resource pool description
Answer: A
Explanation:
Section: Volume B
NEW QUESTION # 135
Martha is sharing her experience of her last project as the project manager. She tells that when she presented customer a formal acceptance and sign-off document, they refused to sign, claiming that the product does not meet their expectation. Taking which of the following steps could have been prevented the situation? Each correct answer represents a complete solution.
Choose all that apply.
- A. Documenting the requirements
- B. Performing quality inspections regularly
- C. Completing the project behind the schedule
- D. Archiving sign-off at important milestones
Answer: A,B,D
NEW QUESTION # 136
A program manager initiates a developmental program. Significant resources and funding are required for early activities until the program cost and budget estimates are complete.
What should the program manager do to understand the financial environment?
- A. Obtain intermediate funding from the executive sponsor.
- B. Establish program financial framework.
- C. Map costs to the expected benefits realization.
- D. Establish intermediate budget based on historical information.
Answer: D
NEW QUESTION # 137
You are the program manager of the NHQ Program. The program has reached its final deliverable and the certificate of completion has been created for the program. What else should you, the program manager, create at this time?
- A. Program closure reports
- B. Life cycle costing estimates
- C. Operational transfer plan
- D. Lessons learned documentation
Answer: A
Explanation:
Section: Volume B
Explanation
NEW QUESTION # 138
A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST).
What should the program manager update?
- A. Stakeholder engagement plan
- B. Program communications management plan
- C. Benefits transition plan
- D. Benefits management plan
Answer: D
NEW QUESTION # 139
Your program has been selected and its program charter is now being created. The program charter defines all of the following characteristics except for which one?
- A. Program scope
- B. High-level objectives for the program
- C. Project scope statement for all projects within the program
- D. Program constraints
Answer: C
NEW QUESTION # 140
As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?
- A. The project management lifecycle and the project lifecycle are the same thing.
- B. The project management lifecycle is comprised of the phases initiating, planning, executing, monitoring and controlling, and closing. The project lifecycle is comprised of phases that are unique to the project work.
- C. The project management lifecycle is unique to each project while the project lifecycle is universal to all projects.
- D. The project management lifecycle is universal to all projects and the project lifecycle is unique to each project.
Answer: D
NEW QUESTION # 141
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