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Avaya Aura® Communication Applications are a suite of products that provide businesses with the ability to communicate effectively across a wide range of devices and platforms. These applications include Avaya Aura® Messaging, Avaya Aura® Conferencing, Avaya Aura® Contact Center, and Avaya Aura® Communication Manager.

Avaya 72301X Certification Exam is a challenging test that requires a deep understanding of the Avaya Aura® Communication Applications suite. Avaya Aura® Communication Applications Support Certified Exam certification is a valuable credential for IT professionals who want to demonstrate their expertise in this field and advance their careers. If you are interested in taking the Avaya 72301X Certification Exam, you should prepare yourself thoroughly by studying the exam objectives, taking practice tests, and gaining hands-on experience with the Avaya Aura® Communication Applications suite.

NEW QUESTION # 30
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?

A. Data Privacy is enabled in the station's Class of Service.
B. A coverage path has not been setup.
C. The Call Forwarding feature has not been assigned to a button.
D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.

Answer: A

NEW QUESTION # 31
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
B. It is eight steps used to guarantee systems are operational after an implementation.
C. It is eight steps that define how to escalate third-party integration issues.
D. It is eight steps that ensure a faster time to resolution.
E. It is eight steps that guarantee a logical way to isolate an issue.

Answer: A,E

NEW QUESTION # 32
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?

A. WCF
B. DMCC/TSAPI
C. TR87
D. ASAI/TSAPI

Answer: C

NEW QUESTION # 33
In which way can you check if the Avaya Aura Messaging (AAM) server is using the correct certificate?

A. Using AAM SMI, navigate to Administration > Messaging > Security > Trusted Certificates
B. Using AAM SMI, navigate to Messaging > Software Management > Software Verification
C. Using AAM SMI, navigate to Administration > Server Maintenance > Security > Server/Application Certificates
D. Using AAM SMI, navigate to Administration > Messaging > Security > Server/Application Certificates

Answer: C

NEW QUESTION # 34
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)

A. in the Application Relay tab of the Relay Services page
B. in the Reverse Proxy tab of the Relay Services page
C. in the Interfaces tab of the Network Management page
D. in the Networks tab of the Network Management page

Answer: B,D

Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)

NEW QUESTION # 35
Which statement about Avaya Session Border Controller (SBC) is true?

A. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).
B. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.
C. The Avaya SBC is a service within System Manager (SMGR) to support deployments.
D. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.

Answer: D

NEW QUESTION # 36
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

A. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.
B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed.
C. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
D. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.

Answer: A

NEW QUESTION # 37

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?

A. routing configuration issues
B. endpoint routing configuration issue
C. network outage
D. interoperability testing

Answer: A

NEW QUESTION # 38
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A. Third Party Support
B. Avaya Tier 2
C. Business Partners
D. Avaya Tier 3

Answer: D

NEW QUESTION # 39

Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?

A. The telephone sends Subscribe message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
B. Phone sends Register message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
C. Avaya Aura Presence sends Notify to the telephone via Avaya Aura Session Manager.
D. Avaya Aura Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

Answer: C

NEW QUESTION # 40
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)

A. traceSBC can be used to view STUN/TURN messages.
B. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
C. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
D. traceSBC command can be used from CLI ipsec user
E. traceSBC can only be used to view PPM messages if they are transported using HTTP instead HTTPS

Answer: A,B

NEW QUESTION # 41
A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

A. Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.
B. Use SSH to Avaya Breeze ™, and run SMnetSetup.
C. Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.
D. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

Answer: D

NEW QUESTION # 42
To log on the one-X Communicator to Avaya Aura Presence Services server, what do you enter in the IM and Presence / Server field of the one-X Communicator?

A. the management IP-Address of FQDN of Avaya Aura Session Manager (SM)
B. the SM100 IP-Address or FQDN of Avaya Breeze™ server
C. the management IP-Address of FQDN of Avaya Breeze™ server
D. the SM100 IP-Address of FQDN of Avaya Aura Session Manager (SM)

Answer: D

Explanation:
Explanation
The SIP one-X Communicator needs to be configured to use a specific protocol and port when registering to Session Manager.Enter the IP address of the Session Manager virtual SM-100 card for Session Manager SIP Element.
References: Application Notes for Configuring Avaya AuraTM Presence
Services 6.0 with Avaya AuraTM Session Manager 6.0, and Avaya AuraTM Communication Manager for one-XTM Communicator clients as part of Avaya Unified Communication Mobile Worker Solution - Issue
1.0, page 30
https://www.devconnectprogram.com/fileMedia/download/dba93412-03c6-4fda-8d6a-280ae2193d6f

NEW QUESTION # 43
How can you enable all levels of the log, including debug, to be dumped into the ps.log file?

A. Use SSH to Avaya Aura System Manager (SMGR) and execute theedp dlogon allcommand.
B. Web browse to Avaya Aura System Manager (SMGR), navigate to Services > Events > Logs > Log Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.
C. Use SSH to the PresenceServices Avaya Breeze™ node and execute thece dlogon PresenceServicescommand.
D. Use SSH to the PresenceServices Avaya Breeze™ node and execute theedp dlogon allcommand.

Answer: B

NEW QUESTION # 44
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?

A. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
B. With SBCE, Remote Workers must use a different dial plan to Office Workers.
C. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
D. With SBCE, Remote Workers have less telephone features available compared to Office Workers.

Answer: A

NEW QUESTION # 45
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand.
What information will the display present?

A. count of mailbox password violation attempts
B. status information about the virtual machine
C. information about the volatile memory
D. statistical information about voicemail boxes

Answer: C

NEW QUESTION # 46
A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

A. Use SSH to Avaya Breeze ™, and run SMnetSetup.
B. Use SSH to Avaya Breeze ™, and use theroutecommand to correct the routing table.
C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.
D. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

Answer: A

NEW QUESTION # 47
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?

A. D8
B. D6
C. D7
D. D5

Answer: C

Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in

NEW QUESTION # 48
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

A. An RTP media stream will always bypass an SBCE.
B. An RTP media stream will typically flow through the SBCE.
C. An RTP media stream will only flow through the SBCE if it is encrypted.
D. An RTP media stream will transcode the codec as it flows the SBCE.

Answer: B

NEW QUESTION # 49
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?

A. The status information about the virtual machine
B. The amount of virtual memory used
C. The count of mailbox password violation attempts
D. The statistical information about voicemail boxes

Answer: B

NEW QUESTION # 50
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.)

A. Establish connectivity.
B. Access support.avayA.com to verify customer systems compatibility.
C. Test all third-party equipment and software.
D. Upgrade Communication and Session Manager.
E. Provide accurate licensing specification.

Answer: B,C

NEW QUESTION # 51
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu - rootcommand, and then execute thetraceSBCcommand.
B. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.
C. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
D. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.

Answer: C

NEW QUESTION # 52
In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze ™ platform?

A. Use puTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion - PresenceServices command.
B. Use Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
C. Use puTTY SSH to the Avaya Breeze ™ platform, login as cust, then execute the swversion command.
D. Use Avaya Aura System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.

Answer: D

NEW QUESTION # 53
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