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NEW QUESTION # 24
Which three customer teams should be invited to participate in scoping a Revenue Cloud project?
- A. Customer Service
- B. Information Technology
- C. Sales Operations
- D. Human Resources
- E. Accounting and Finance
Answer: B,C,E
Explanation:
Scoping a Revenue Cloud project involves understanding the business needs, defining the project goals, and planning the implementation strategy12. The teams that should be involved in this process are those that have a direct stake in the project's outcome and can provide valuable input into the project's requirements12. These teams typically include:
Accounting and Finance: This team can provide insights into the financial processes that the Revenue Cloud project will support, such as billing, revenue recognition, and financial reporting12.
Sales Operations: This team can provide insights into the sales processes that the Revenue Cloud project will support, such as quote-to-cash, contract management, and sales forecasting12.
Information Technology: This team can provide technical expertise and support for the implementation of the Revenue Cloud project, including system integration, data migration, and IT infrastructure12. Reference: 12
NEW QUESTION # 25
After a Contract has been created and activated, what is an appropriate use of automation to support renewals?
- A. Renewal Quoted should be checked as early as possible, and Renewal Forecasted should be checked when the quote is due for renewal
- B. Renewal Forecasted should be checked as early as possible, and Renewal Quoted should be checked near Contract End Date
- C. Check both Renewal Forecasted and Renewal Quoted fields simultaneously, closest to the renewal date
- D. Check both Renewal Forecasted and Renewal Quoted fields simultaneously, as soon as the contract is activated
Answer: B
NEW QUESTION # 26
What does RASIC stand for?
- A. Responsible, Actionable, Supporting, Informed, Communicate
- B. Responsible, Accountable, Supporting, Informed, Consulted
- C. Responsible, Actionable, Supporting, Informed, Consulted
- D. React, Action, Support, Informed, Consulted
Answer: B
Explanation:
RASIC is an acronym used in project management to define the roles and responsibilities of each person who interacts with the project. Each letter represents a designated role in a task's completion:
* R (Responsible): This is the task lead - the individual who is ultimately responsible for getting the job done. There should only be one person responsible.
* A (Accountable): This is the person, or people, who will approve or deny the task once it's complete.
The person responsible can also play this role, but it can also be a technical expert or stakeholder.
* S (Supporting): The individual(s) in this role actively work on the task and help the person responsible.
* I (Informed): The individual(s) in this role need to be informed of the task's progress and any decisions being made. These are the people who need to know when the task is complete.
* C (Consulted): People in this role offer advice or guidance but do not actively work on the task. These are often subject matter experts who offer guidance or one-time technical reviews1.
References
* Defining Roles and Responsibilities on a Project (RASIC) - Nexight Group
NEW QUESTION # 27
Which three are key steps when documenting user stories?
- A. Identify the acceptance criteria or result for satisfying the user story.
- B. Design the solution while the business process is being defined
- C. Document user acceptance test scripts for the user story.
- D. Identity the actor or personas in this user story
- E. Know which business process the requirement supports to categorize the user story
Answer: A,D,E
Explanation:
User stories are short, simple descriptions of a feature or functionality from the perspective of the end user or customer. User stories are used to capture the requirements and value proposition of a product or service in an agile framework. User stories should follow some best practices to ensure clarity, consistency, and alignment with the business goals and user needs. 12 Some of the key steps when documenting user stories are:
Know which business process the requirement supports to categorize the user story. This helps to prioritize and organize the user stories based on the business value and impact they deliver. It also helps to avoid duplication and inconsistency among user stories. 3 Identify the actor or personas in this user story. This helps to define the user role, needs, goals, and motivations that drive the user story. It also helps to create empathy and understanding for the user and their context. 4 Identify the acceptance criteria or result for satisfying the user story. This helps to specify the expected outcome, behavior, or functionality that the user story should deliver. It also helps to define the scope, quality, and testability of the user story. 5 Designing the solution while the business process is being defined is not a key step when documenting user stories. This can lead to premature or biased decisions that may not address the real user problem or value proposition. User stories should focus on the what and why, not the how. The solution design should be done after the user stories are validated and prioritized, and in collaboration with the development team and other stakeholders. 6 Documenting user acceptance test scripts for the user story is not a key step when documenting user stories. This can be done later, after the user stories are refined and detailed, and before the development and testing phases. User acceptance test scripts are used to verify that the user story meets the acceptance criteria and the user expectations. [7] Reference:
1: User Stories | Examples and Template | Atlassian
2: How to Write Perfect User Stories (With Templates): A Step-By-Step Guide | airfocus
3: 10 Tips for Writing Good User Stories - Roman Pichler
4: The Anatomy of a User Story | Scrum Alliance | Includes Template
5: Best Practices to Succeed with User Stories - DZone
6: UX documentation: Guide, best practices, template
NEW QUESTION # 28
How does Hold Billing work?
- A. It Prevents invoice document generation and stops email notificationsfrom going outto the customer.
- B. It suspends invoicing for that order product until the field is set to "no", Invoices lineswill be created to account for the time when hold billing was set to "yes"
- C. It suspends invoicing for that order product until the fieldis set to "no", Invoices lineswill be created only for invoices after hold billing was set to "yes".
- D. The Hold Billing field is set to "yes" until the order is activated. Upon order activationthe field will be automatically set to "no".
Answer: B
NEW QUESTION # 29
Universal Containers wants to design a multi-leveled approval matrix to have more control on sales reps applying discounts on quotes.Which three considerations should UC Keep in mind when designing their Solution?
- A. Identify backup approvers in case the primary approver is out of the office.
- B. Document the discount approval levels for each approver.
- C. Define the discount threshold or limit allowed for the sales reps
- D. Print out the approval matrix into cards that the sales reps can carry around.
- E. Give sales reps flexibility to apply any discount.
Answer: A,B,C
Explanation:
To design a multi-leveled approval matrix for controlling discounts on quotes, Universal Containers should consider the following:
* Identify backup approvers in case the primary approver is out of the office. This will ensure that the
* approval process is not delayed or stalled due to the unavailability of the primary approver. Backup approvers can be assigned using the Delegated Approver feature in Salesforce, which allows users to delegate their approval authority to another user for a specific period of time. 1
* Define the discount threshold or limit allowed for the sales reps. This will help to enforce the pricing policies and prevent excessive or unauthorized discounts. The discount threshold or limit can be defined using the Approval Thresholds feature in Salesforce CPQ, which allows setting up different approval rules based on the discount percentage, amount, or margin. 2
* Document the discount approval levels for each approver. This will help to clarify the roles and responsibilities of each approver and the criteria for approving or rejecting a quote. The discount approval levels can be documented using the Approval Processes feature in Salesforce, which allows creating a sequence of steps and actions that an approval request must go through. 3 References:
* Approval Thresholds
* Approval Processes
* Delegated Approver
NEW QUESTION # 30
Which three customer teams should be invited to participate in scoping a Revenue Cloud project?
- A. Customer Service
- B. Information Technology
- C. Sales Operations
- D. Human Resources
- E. Accounting and Finance
Answer: B,C,E
Explanation:
Scoping a Revenue Cloud project involves understanding the business needs, defining the project goals, and planning the implementation strategy12. The teams that should be involved in this process are those that have a direct stake in the project's outcome and can provide valuable input into the project's requirements12. These teams typically include:
* Accounting and Finance: This team can provide insights into the financial processes that the Revenue Cloud project will support, such as billing, revenue recognition, and financial reporting12.
* Sales Operations: This team can provide insights into the sales processes that the Revenue Cloud project will support, such as quote-to-cash, contract management, and sales forecasting12.
* Information Technology: This team can provide technical expertise and support for the implementation of the Revenue Cloud project, including system integration, data migration, and IT infrastructure12. References: 12
NEW QUESTION # 31
Which two steps should an implementation team take to integrate Revenue Cloud to another system?
- A. Share printed quote form with the customer to manually enter in their ERP
- B. Design an architecture view of how data integrates and flows between systems
- C. Complete a source to target mapping of the fields that will integrate between systems
- D. Load quote fields and values in a file and share that with the Customer
Answer: B,C
Explanation:
The steps that an implementation team should take to integrate Revenue Cloud with another system are:
* B. Complete a source to target mapping of the fields that will integrate between systems: This step involves defining how data fields in Revenue Cloud correspond to data fields in the external system. It is crucial for ensuring accurate data flow and integration functionality between the systems.
* D. Design an architecture view of how data integrates and flows between systems: This involves creating a detailed architectural blueprint that outlines how data will be transferred and managed between Revenue Cloud and the external system. It helps in identifying potential integration challenges and ensuring that the integration supports the business processes effectively.
These steps are based on best practices in systems integration, focusing on data consistency and integrity, along with a structured approach to designing integration flows.
NEW QUESTION # 32
Universal Containers is beginning the process of SKU rationalization as part of their Revenue Cloud project.
They have been advised that rationalizing their product catalog will reduce complexity and increase flexibility.
Which three areas can they look to consolidate products?
- A. Same product names with different Term length
- B. Same product names commonly found in the same bundle
- C. Same products with different serial numbers
- D. Same product names with different attribute values
- E. Same product names with different bulk discount levels
Answer: A,B,D
NEW QUESTION # 33
A Revenue Cloud user story for a Subscription-based Company Looking to replace their legacy system states "As a pricing Manager, bulk discounts will include previously purchased quantities for pricing calculations on the quote in order to reward loyal customers"what should be included in the design of this solution?. (Choose 2 options)
- A. Contracts,Subscriptions and Assets should be populated with historical data.
- B. Use a summary variable targeting the subscription object with a Price Rule.
- C. Legacy Orders and invoices should be migrated
- D. Custom Action to retrieve Purchased quantities from an external source
- E. Discount schedules with Cross Orders checked.
Answer: A,E
Explanation:
To implement the user story of rewarding loyal customers with bulk discounts based on previously purchased quantities, the design of the solution should include the following components:
* Contracts, Subscriptions and Assets should be populated with historical data. This is necessary to track the customer's purchase history and determine the appropriate discount tier for each product or service.
Contracts, Subscriptions and Assets are the core objects of Revenue Cloud that store the information about the customer's agreements, recurring charges, and entitlements. By migrating the historical data
* from the legacy system to these objects, the customer can leverage the Revenue Cloud features such as renewal management, usage-based pricing, and revenue recognition. 123
* Discount schedules with Cross Orders checked. This is the feature that enables the bulk discounts based on previously purchased quantities. A discount schedule is a set of discount tiers that apply to a product or a product option based on the quantity or amount ordered. By checking the Cross Orders option, the discount schedule will consider the quantities from all the orders associated with the same account, contract, or subscription. This way, the customer can reward their loyal customers with lower prices for higher volumes. 45 References:
* 1: Revenue Management Platform & CPQ Solution - Salesforce.com US
* 2: Salesforce Introduces Revenue Cloud to Help Businesses Accelerate Revenue Growth Across Any Channel - Salesforce
* 3: Give Discounts for Long Subscriptions Unit | Salesforce Trailhead
* 4: Discount Schedules - Salesforce
* 5: Salesforce Revenue Cloud Trailmix - Trailhead
NEW QUESTION # 34
An invoice run with a target date of 6/1/20 has completed with no errors.an orderproductwith a next billing date of 6/1/20 did not generate an invoice line.which of the following ields might hold a value that would account for this?
- A. billing account
- B. Next change date
- C. Billing type
- D. Billing day of month
- E. Invoice run processing status
Answer: D
Explanation:
In Salesforce Revenue Cloud, the "Billing Day of Month" field can affect whether an invoice line is generated for an order product1. The system evaluates several fields to calculate an order product's next billing date1. If the order product is billed in advance, Salesforce evaluates the order's billing day of month to choose the nearest date on or before the order product's start date1. If the order product is billed in arrears, Salesforce evaluates the order's billing day of month to choose the nearest date after the order product's start date1. Therefore, if the "Billing Day of Month" does not match with the next billing date of the order product, it might prevent the generation of an invoice line1. References
* Understanding Next Billing Date - Salesforce
NEW QUESTION # 35
Sales reps at UC were facing governor limits while configuring certain large bundles, theadmin at UC has set the 'enable large configurations package settings to TRUE now theusers are experiencing longer loading times between saving a bundle configuration andreturning to the quote line editor,even for smaller bundles.what should the admin do toresolve this issue?
- A. Recommend CPQ and billing design solutions within proper capabilities
- B. Enable Large configuration on the bundle parents where needed by selecting theproduct's enable large configuration field
- C. All bundles thathave more than 20 product should be split into smaller bundles
- D. Enable large configurations setting should not be used in such a case
Answer: B
Explanation:
* Enable Large Configurations on Specific Bundles: Instead of enabling large configurations globally for all bundles, consider selectively enabling it only on the bundle parents where it is needed. By doing so, you can avoid affecting smaller bundles that don't require large configurations. This approach allows you to optimize performance while still benefiting from large configurations where necessary.
* Review CPQ and Billing Design Solutions: Take a closer look at your CPQ and billing design. Ensure that your configuration models, pricing rules, and quote line editor settings are well-optimized.
Sometimes, design choices can impact performance. Consider consulting Salesforce documentation and best practices to fine-tune your implementation.
* Avoid Unnecessary Use of Large Configurations: While large configurations can handle complex bundles, they may not be needed for smaller bundles with fewer products. Evaluate each bundle's complexity and enable large configurations only when necessary. Avoid using it indiscriminately across all bundles.
References:
* Salesforce Enable Large Configurations Documentation
* Salesforce Trailhead: Understand Scalability
* Salesforce Revenue Cloud Overview
NEW QUESTION # 36
Which usage summary field can be used as an external IDto simplify usage uploads afteramendments?
- A. invoice run
- B. source
- C. auto number
- D. Legal entity
- E. matching ID
Answer: E
Explanation:
The matching ID field is used to link usage records to usage summaries based on a common identifier. This field is especially useful when there are amendments to the order products, as it allows usage records to be uploaded to the correct usage summary without having to change the order product ID or the usage summary ID. The matching ID field can be used as an external ID to simplify usage uploads after amendments, as it can be populated by a workflow rule or a formula based on certain criteria. 12 Reference:
Usage Summary and Usage Fields - Salesforce
Differences between the 'External ID' field and the 'Unique ID' field setting - Salesforce
NEW QUESTION # 37
Which 3 objects are updated when posting an invoice?
- A. Order Product
- B. Quote
- C. Quote Line
- D. Invoice Line
- E. Invoice
Answer: A,D,E
Explanation:
* Order Product: The status of the Order Product is updated when the corresponding Invoice Line is posted. The fields such as 'Invoice Run Processing Status', 'Next Billing Date', 'Next Charge Date', and 'Last Charge To Date' are updated for the next period1.
* Invoice Line: The Invoice Line object is updated when an invoice is posted. This includes locking the Invoice Line from further changes and finalizing the agreement represented by the invoice2.
* Invoice: The Invoice object itself is updated when an invoice is posted. This includes changing the status of the invoice from 'Draft' to 'Posted', which locks the invoice from further changes and makes it ready for revenue recognition reporting2.
It's important to note that posting an invoice finalizes the agreement and prevents deletion of the invoice or any of its invoice lines. This ensures that your organization always has a record for legal and bookkeeping purposes2.
References:
* Posting Invoices - Salesforce
* Best Practices to Implement Invoice Runs With Salesforce Billing
* Unable to Post an Invoice that is in Draft Status - Salesforce
* Cancel or Post Invoice Lines in Draft status while Invoice ... - Salesforce
NEW QUESTION # 38
A revenue cloud consultant learns salesforce is deploying a new release during the course of the implementation.which two actions should be taken to make sure the implementation is tested against the new release before it deploys to production?
- A. review status salesforce.com to determine refresh cutoff dates for the new release
- B. Determine whether yours sandbox is on a preview or non-preview instance
- C. The platform ensures that all sandboxes are upgraded all the same time so wait for theupgrade
- D. submit ticket to support when you want your sandbox updated
Answer: A,B
Explanation:
Review Salesforce Status: The status.salesforce.com website provides real-time information about the status of Salesforce services, including maintenance windows and release schedules. By checking this site, you can find out when the new release will be available for sandboxes. This information will help you plan your testing activities.
Submit a Sandbox Refresh Request: If your sandbox is not automatically upgraded to the new release, you can request a sandbox refresh through Salesforce Support. This process will update your sandbox to the latest release, allowing you to test your implementation against the most current features and functionality.
Reference:
Salesforce Trailhead: Test New Releases in a Sandbox
Salesforce Introduces Revenue Cloud
NEW QUESTION # 39
A revenue cloud user story states "Sales users should have the ability to create newquotes with established rate cards and account specific discounts because currentcustomers are entitled to the pricing that was originally negotiated'' .in addition to loadingdata to accounts,contracts,quotes what other object will need to absorb legacy data?
- A. entitlements
- B. Subscription
- C. Contracted Pricing
- D. order products
Answer: C
Explanation:
Contracted Pricing is the object that stores the negotiated prices and discounts for each account and product combination. Contracted Pricing allows sales users to create new quotes with the same pricing terms that were agreed upon in previous contracts, without having to manually adjust the prices or discounts. Contracted Pricing also enables businesses to maintain pricing consistency and accuracy across different channels and systems. To use Contracted Pricing, legacy data from accounts, contracts, and quotes need to be loaded into the Contracted Pricing object, along with the relevant price book entries and product options. 12 Reference:
Contracted Pricing - Salesforce
Migrate Legacy Data to Contracted Pricing - Salesforce
NEW QUESTION # 40
After a Contract has been created and activated, what is an appropriate use of automation to support renewals?
- A. Renewal Quoted should be checked as early as possible, and Renewal Forecasted should be checked when the quote is due for renewal
- B. Renewal Forecasted should be checked as early as possible, and Renewal Quoted should be checked near Contract End Date
- C. Check both Renewal Forecasted and Renewal Quoted fields simultaneously, closest to the renewal date
- D. Check both Renewal Forecasted and Renewal Quoted fields simultaneously, as soon as the contract is activated
Answer: B
Explanation:
Salesforce Revenue Cloud allows businesses to automate key processes related to recurring revenue models1.
The 'Renewal Forecasted' field should be checked as early as possible to allow for accurate forecasting and planning. This helps businesses anticipate future revenue and make informed decisions about resource allocation and strategy. On the other hand, the 'Renewal Quoted' field should be checked closer to the Contract End Date. This is because the quote for renewal is typically generated and sent to the customer near the end of the contract term, allowing for any changes in pricing, terms, or services to be included21. References
* Revenue Cycle Management Software by Revenue Cloud - Salesforce
* Salesforce Introduces Revenue Cloud to Help Businesses Accelerate Revenue Growth Across Any Channel - Salesforce Sales
* Manage Contracts and Renewals Unit | Salesforce Trailhead
* A Guide to Recurring Revenue Enablement with Salesforce
NEW QUESTION # 41
Universal Containers is reporting a platform governor limit issue while saving a quotewith a large number of quote line items.
What should the Revenue cloud consultantrecommend to address the issue?
- A. Enable the CPQ Package setting for "Large Quote Experience"
- B. Enable the CPQ package setting for "Large Quote Threshold" to a value which is lessthan the number based on the volume testing to avoid platform gov.limits
- C. Enable the CPQ package setting for "quote batch size" to a value which is less than thenumber based on the volume testing to avoid platform gov.limits
- D. Enable the CPQ package setting for "Large Quote Threshold" to a value which is lessthan the number of lines which triggered the error during testing.
Answer: D
Explanation:
The Large Quote Experience is a feature of Salesforce Revenue Cloud that allows businesses to handle quotes with a large number of quote line items more efficiently and avoid platform governor limit issues. The Large Quote Experience optimizes the performance of the Quote Line Editor and the Quote Calculator by using asynchronous processing, caching, and pagination. By enabling the Large Quote Experience, businesses can improve the user experience and reduce the risk of hitting CPU time, heap size, or SOQL query limits when saving or calculating large quotes. The Large Quote Experience can be enabled by setting the CPQ Package setting for "Large Quote Experience" to True. The Large Quote Experience also requires the CPQ Package setting for "Quote Batch Size" to be set to a value between 50 and 200, which determines the number of quote line items processed in each batch. The optimal value for this setting depends on the complexity and configuration of the quote line items Reference:
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_limits_intro.htm
NEW QUESTION # 42
Which is the correct sequence of evaluation events for a price rule,quote calculator plugin (QCP) and CPQ package pricing engine?
- A. internal initialization →calculate formulas →calculate quantities →on Initialization →Before Calculate → On Calculate → Price Waterfall Calculation → After Calculate
- B. internal initialization →on Initialization→ Before Calculate →calculate quantities→ OnCalculate→Price Waterfall Calculation→ After Calculate→calculate formulas
- C. internal initialization →calculate formulas →calculate quantities →Price WaterfallCalculation →on Initialization → Before Calculate →On Calculate →After Calculate
- D. internal initialization →on Initialization→calculate formulas → Before Calculate→calculatequantities→ On Calculate→Price Waterfall Calculation→ After Calculate
Answer: D
Explanation:
The correct sequence of evaluation events for a price rule, quote calculator plugin (QCP), and CPQ package pricing engine is as follows:
Internal Initialization: This is the first step where the system prepares for the calculation process.
On Initialization: At this stage, any price rules that are set to trigger 'On Initialization' are run.
Calculate Formulas: The system evaluates formula fields.
Before Calculate: Any price rules that are set to trigger 'Before Calculate' are run.
Calculate Quantities: The system calculates quantities, for example, bundle components.
On Calculate: Any price rules that are set to trigger 'On Calculate' are run.
Price Waterfall Calculation: The system calculates out-of-the-box pricing tools such as block pricing, discount schedules, etc.
After Calculate: Any price rules that are set to trigger 'After Calculate' are run1.
This sequence ensures that all calculations and price rules are applied in the correct order, providing accurate pricing information1. Reference:
https://help.salesforce.com/s/articleView?id=sf.cpq_price_rule_considerations.htm&language=en_US&type=5
https://help.salesforce.com/s/articleView?id=000388745&language=en_US&type=1
NEW QUESTION # 43
what 3design examples will negatively impact the scale and performance of the revenue cloud implementation?
- A. extensive use of quote line custom fields
- B. routine generation of invoices having 200 invoice lines
- C. within the pricing sequence
- D. routine generation of quote having 200 quote lines
- E. multiple automation types (trigger/workflows,flows)on a single object B. External API calls
Answer: A,B,E
NEW QUESTION # 44
The order management plugin functionality allows the architect to override which of thefollowing default package behavior in salesforce CPQ?
- A. Set the activation date
- B. Set the order start date
- C. Set the billing day of the month
- D. Set the order end date
Answer: B
NEW QUESTION # 45
Universal Containers is beginning the process of SKU rationalization as part of their Revenue Cloud project. They have been advised that rationalizing their product catalog will reduce complexity and increase flexibility. Which three areas can they look to consolidate products?
- A. Same product names with different Term length
- B. Same product names commonly found in the same bundle
- C. Same products with different serial numbers
- D. Same product names with different attribute values
- E. Same product names with different bulk discount levels
Answer: A,B,D
Explanation:
SKU rationalization is a process that involves reviewing and trimming down the product variety to focus on the most profitable SKUs1. This process is crucial in managing SKU proliferation, which refers to the creation of multiple product records for various product combinations offered, even though they are the same product, merely sold under different scenarios2.
In the context of Salesforce Revenue Cloud, SKU rationalization can be achieved through the consolidation of products in the following areas:
B) Same product names with different attribute values: Products that are essentially the same but have different attribute values can be consolidated. This reduces the complexity of the product catalog and makes it easier to manage2.
D) Same product names commonly found in the same bundle: Products that are often sold together in the same bundle can be consolidated. This not only simplifies the product catalog but also makes it easier for customers to make purchases2.
E) Same product names with different Term length: Products that are the same but have different term lengths can be consolidated. This can simplify the product catalog and make it easier for customers to understand the products they are purchasing2.
Reference:
https://www.simplus.com/sku-rationalization-strategy/
NEW QUESTION # 46
A revenue cloud user story for a subscription-based company looking to replace theirlegacy system states "as a pricing manager,bulk discounts will include previouslypurchased quantities for pricing calculations on thequote in order to reward loyal customers. What should be included in the design of this solution?
- A. Contracts, subscriptions and assets should be populated with historical data
- B. Discount schedules withcross orders checked
- C. customaction to retrieve purchased quantities from an external source
- D. use a summary variable targeting the subscription object with a price rule
- E. Legacy orders and invoice should be migrated
Answer: A,B
Explanation:
Salesforce Revenue Cloud, part of the Salesforce Customer 360 Platform, unites Configure, Price, and Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce functionality1. It aims to help businesses better manage their revenue streams, enhance forecasting capabilities, improve efficiencies, and accelerate growth across all sales channels1.
In the context of the user story, the company wants to reward loyal customers by including previously purchased quantities in pricing calculations on the quote. This can be achieved by using discount schedules with cross orders checked2.
Discount schedules in Salesforce Revenue Cloud allow businesses to implement dynamic pricing strategies with rules that trigger changes when specified products are on a quote2. By checking cross orders, the system can consider the quantities of a product that a customer has purchased across multiple orders when applying bulk discounts2. This way, the more a customer purchases over time, the greater the discounts they can receive, thereby rewarding their loyalty2.
Reference
Salesforce Revenue Cloud
Understanding Salesforce Revenue Cloud
NEW QUESTION # 47
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