2024 Provide Updated SAP C-FSM-2211 Dumps as Practice Test and PDF
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NEW QUESTION # 23
As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.
- A. Missing Skills
- B. Worktime pattern
- C. Booked assignments
- D. Availability Status
Answer: A,D
NEW QUESTION # 24
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
- B. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
- C. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
- D. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
Answer: C
NEW QUESTION # 25
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.
- A. Setup IFIows in CPI
- B. Define Moment set
- C. Configure workflow step
- D. Define value mapping for product types
Answer: A,D
NEW QUESTION # 26
What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.
- A. Cancelled
- B. Technically Complete
- C. Released
- D. Planned
- E. Ready to Plan
Answer: A,B,E
NEW QUESTION # 27
Which of the following are valid statuses for Smartform?
- A. New, Editing, Archived
- B. Editing, Translation, Closed
- C. New, Editing, Released
- D. Editing, Deactivated, Released
Answer: D
NEW QUESTION # 28
Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?
- A. Crowd Service
- B. Service Maps
- C. Customer Self-Service
- D. Service Contracts
Answer: A
NEW QUESTION # 29
What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.
- A. Approved
- B. Revoked
- C. Declined
- D. Pending
- E. Accepted
Answer: A,C,E
NEW QUESTION # 30
What are the benefits of using activity feedback? Note Generate checklist reports for the customer.
- A. Assist technicians to record time and materials.
- B. Generate QA reports with the captured data.
- C. There are 2 correct answers to this question.
- D. Assist technicians to capture resolutions.
Answer: B,C
NEW QUESTION # 31
Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.
- A. Review and close assignments.
- B. Accept an assignment.
- C. Register a partner company.
- D. Review company certificates.
- E. Approve technician skills.
Answer: C,D,E
NEW QUESTION # 32
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.
- A. You can standardize service process flows.
- B. You can configure execution checkpoints.
- C. You can provide a predefined script for service execution.
- D. You can improve the link between back office and field.
- E. You can trigger actions based on standard system events.
Answer: A,B,E
NEW QUESTION # 33
Which of the following styles is available on a label element in Smartforms and Feedback?
- A. Bold
- B. Underline
- C. Strikethrough
- D. Italicize
Answer: A
NEW QUESTION # 34
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.
- A. Scan a QR Code
- B. Record the Progress of the Incident
- C. Assign parts to the incident
- D. Monitor the Execution Stage
- E. Record the incident via the website
Answer: A,D,E
NEW QUESTION # 35
What information is stored in the QR code used in the Customer Self-Service portal?
- A. Customer Self-Service portal URL
- B. SAP Field Service Management URL
- C. Moment-Sets specific short URL
- D. Equipment specific short URL
Answer: D
NEW QUESTION # 36
Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.
- A. Can only be defined for mobile screens
- B. Can be used for field validation expressions
- C. Able to display custom translations
- D. Can define color coding
- E. Used to display, hide, sort, and group fields
Answer: B,C,E
NEW QUESTION # 37
Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?
- A. A service call summary for the week that returns 1000 records
- B. A spare parts list that has 1500 pages
- C. A nightly activity list report generated via business rules that executes in 250 seconds
- D. A report that references 21 different DTOs
Answer: D
NEW QUESTION # 38
What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?
- A. Time slots
- B. Service call
- C. Activity
- D. Assignment
Answer: A
NEW QUESTION # 39
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Sample chart
- B. Data transfer object (DTO)
- C. Object type
- D. Query
Answer: B,D
NEW QUESTION # 40
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.
- A. Create Equipment
- B. Send as E-Mail
- C. Create Effort
- D. Edit Business Partner
- E. Add Smartform
Answer: A,C,E
NEW QUESTION # 41
Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. Contact center
- B. Service fulfillment
- C. Self-service
- D. In-house repair
Answer: C,D
NEW QUESTION # 42
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