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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to, and expect that this can be implemented without a need for complex customization.
Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group's requirements?

A) Create a site using the Experience Cloud site template called the Loyalty Member Portal
B) Associate the site with the new Hotel Group Loyalty Program using API integration endpoints
C) Connect the website to the hotel's payment gateway
D) Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.
E) Associate the site with the new Hotel Group Loyalty Program

2. What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?

A) Activating and Publishing the Segment
B) Send Loyalty Promotion Segments to marketing Cloud
C) Enable Service Connector for Promotion Escalations.
D) Enable Connector Settings on all the Loyalty Objects
E) Automatically Add a New Individual Relationship

3. What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

A) Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
B) Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
C) The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
D) Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

4. A company has recently rolled out the Loyalty Program in the production environment. The Loyalty Manager is unable to edit any Loyalty Management objects.
What permission set license is required to edit the Loyalty Management Objects?

A) CLAAnalytics Base Admin
B) Loyalty Management
C) CLAAnalytics Base User
D) Data Pipelines Base User

5. A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program.
Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?

A) Non-Qualifying Points and Activity Points
B) Fixed Model and Qualifying Points
C) Fixed Model and Activity Model
D) Non-Qualifying Points and Qualifying Points

Solutions: