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SAP C-C4H410-21 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|
| User Management and Notification Process > 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows. |
| Territory Management < 8% | Set up territory hierarchy and configure rules for territory determination. |
| Data Migration and Integration > 12% | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration. |
| Lead and Opportunity Management 8% - 12% | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling. |
| Master Data (Account, Contact, Product, and Pricing) > 12% | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships. |
| Sales Planning and Forecasting < 8% | Set up sales target plans using various dimensions and create, update and submit forecasts. |
| Implementation Basics and Fine Tuning 8% - 12% | Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. |
| Sales Contracts Quotation and Sales Order Management > 12% | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions. |
| Reporting 8% - 12% | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards. |
| Visit Planning and Execution < 8% | Set up activity planning and visit execution with surveys and tasks. |
| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including mashups and custom business objects. |
SAP C_C4H410_21 exam is a certification offered by SAP for individuals who want to demonstrate their knowledge and skills in implementing and configuring SAP Sales Cloud. C-C4H410-21 exam is designed to test the candidate's ability to configure and customize SAP Sales Cloud solutions, as well as their knowledge of the various features and functionalities of the software. It is an important certification for sales professionals who work with SAP Sales Cloud and want to demonstrate their expertise in the system.
Reference: https://training.sap.com/certification/c_c4h410_21-sap-certified-application-associate--sap-sales-cloud-2111-g/
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SAP C_C4H410_21 exam is a computer-based test consisting of 80 multiple-choice questions that must be completed within a time frame of 180 minutes. C-C4H410-21 exam is available in English, Japanese, and Simplified Chinese languages. Candidates are required to achieve a minimum score of 63% to pass the exam and earn the SAP Certified Application Associate - SAP Sales Cloud 2111 certification.
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