The PEGACPDC88V1 certification exam is designed to test the candidate's knowledge of Pega's decisioning features such as Next-Best-Action, adaptive modeling, decision strategies, and real-time decisioning. It also evaluates the candidate's ability to implement custom decisioning solutions and optimize existing ones. PEGACPDC88V1 exam includes both multiple-choice and scenario-based questions to test the candidate's practical skills.
Reference: https://academy.pega.com/exam/certified-pega-decisioning-consultant-4
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The PEGACPDC88V1 exam is an industry-recognized certification exam for professionals seeking to develop their skills and expertise in Pega decisioning. PEGACPDC88V1 exam is designed to test the candidate's ability to implement decisioning solutions using Pega's Decision Management platform. Certified Pega Decisioning Consultant 8.8 V1 certification is specifically targeted towards decisioning consultants who work with Pega's Decision Management platform.
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Pegasystems PEGACPDC88V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Contact Policy and Volume Constraints | 13% | - Policy tracking periods
- Manage outbound volume limits
- Avoid action overexposure
|
| Topic 2: Decision Strategies | 23% | - Build and configure decision strategies
- Adaptive decisioning
- Predictive analytics integration
- Strategy logic and flow
|
| Topic 3: Channels and Delivery | 10% | - Third-party integration
- Email and outbound delivery
- Real-time container implementation
|
| Topic 4: Next-Best-Action Concepts | 10% | - Always-on outbound essentials
- Define starting population
- Contact center value optimization
- One-to-one customer engagement
|
| Topic 5: Engagement Policies | 12% | - Define customer engagement rules
- Volume constraints
- Control exposure limits
|
| Topic 6: 1:1 Operations Manager | 12% | - Implementation and configuration
- Monitoring and reporting
- Decision lifecycle management
|
| Topic 7: Actions and Treatments | 12% | - Define and manage customer actions
- Present offers across channels
- Configure outbound actions
|
| Topic 8: AI and Arbitration | 8% | - AI-driven prioritization
- Action arbitration logic
- Business rule weighting
|