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Everyone wants a well-paid job built with their own hands, and confidence comes from standing out among competitors. The MB2-707 credential helps — PrepAwayETE provides the study side: 90 practice questions with verified answers.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM Customization and Configuration |
| Exam Number: | MB2-707 |
| Related Certifications: | MCSA: Microsoft Dynamics 365 Microsoft Dynamics 365 |
| Passing Score: | 700 (out of 1000) |
| Exam Duration: | 120-150 |
| Real Exam Qty: | 40-60 |
| Available Languages: | English |
| Exam Price: | $165 USD (may vary by country) |
| Certificate Validity Period: | Retired (no longer offered) |
| Exam Format: | Multiple choice, Scenario-based questions, Case studies |
| Recommended Training: | Microsoft Learn Dynamics CRM content |
| Exam Registration: | Microsoft Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or test center (historical Microsoft delivery model) |
| Pre Condition: | Basic understanding of Microsoft Dynamics CRM and general business application concepts is recommended |
| Official Syllabus URL: | https://learn.microsoft.com/ |
| Section | Objectives |
|---|---|
| Topic 1: Process automation | - Workflows and business process flows
|
| Topic 2: Customize Microsoft Dynamics CRM | - Entity customization
|
| Topic 3: Configure Microsoft Dynamics CRM | - System settings and administration
|
| Topic 4: Data management and solutions | - Data import and export
|
Basic understanding of Microsoft Dynamics CRM and general business application concepts is recommended Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
The MB2-707 exam is a Microsoft certification exam validating the Microsoft Dynamics CRM Customization and Configuration syllabus shown above. It belongs to these credential paths: Microsoft Dynamics 365, MCSA: Microsoft Dynamics 365. Candidates in 2026 prepare for it with PrepAwayETE's 90 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Microsoft recommends these training resources for the Microsoft Dynamics CRM Customization and Configuration exam:
Follow the training with steady self-testing — the 90 practice questions from PrepAwayETE help you apply theory and fill any gaps the training leaves.
The Microsoft Dynamics CRM Customization and Configuration exam requires 700 (out of 1000) to pass, and registration costs $165 USD (may vary by country). A failed attempt means paying the same fee again — a readiness check with the PrepAwayETE engines before booking is the cheaper option.
The Microsoft Dynamics CRM Customization and Configuration exam contains 40-60 to complete within 120-150. Timed simulation in the PrepAwayETE Desktop Test Engine teaches that rhythm before exam day does.
PrepAwayETE issues a full refund if you take the Microsoft Dynamics CRM Customization and Configuration exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 90 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The official Microsoft Dynamics CRM Customization and Configuration outline defines 4 domains. The leading three are Customize Microsoft Dynamics CRM, Data management and solutions, and Process automation. The full list is in the topics section above, and PrepAwayETE's 90 practice questions cover each one.
Online proctored or test center (historical Microsoft delivery model) Register for the Microsoft Dynamics CRM Customization and Configuration exam through these official channels:
After booking, PrepAwayETE delivers your practice questions within 1 minute — preparation starts the same day.
You create a connection from Account1 to Account2 and select Referred To as the role.
You want the connection from Account2 to say Referred From. What should you do?
Correct Answer: D 🗳️
A user assigns an account to a specific user in Microsoft Dynamics CRM.
What are two effects of the default Parental Relationships between Account and Task and between Account and Email? Each correct answer presents a complete solution. Choose two.
Correct Answer: A,B 🗳️
You are creating a custom event entity to track trade shows. You want to associate multiple accounts with multiple events, and you want to store additional field values about the account's involvement in the event, such as number of attendees from the account.
How should you configure this relationship in Microsoft Dynamics CRM?
Correct Answer: D 🗳️
In Microsoft Dynamics CRM, you create a custom Event entity tor storing events and a custom Event Type entity for storing possible Event Types for events.
You want to store one or more of these Event Types in an Event.
What should you create?
Correct Answer: A 🗳️
In Microsoft Dynamics CRM, you create an association membership tracking solution.
You need the ability to:
- Have multiple contacts related to each association and each contact to be related to many associations, - Capture the date that the member joined each association, as well as the
member's ID number, - Import all association members, and - Run an on-create workflow that updates the owner of the contact record based on
the country in which the member resides.
Which type of many-to-many relationship should you use?
Correct Answer: B 🗳️
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