What is the salary of a Microsoft MB-340 Exam?
The average salary of different countries of Microsoft Dynamics 365 Commerce Functional Consultant
The MB-340 exam covers various topics such as configuring commerce settings, managing products and catalogs, setting up pricing and discounts, managing orders and customers, and creating reports and analytics. MB-340 exam also emphasizes the importance of understanding the customer journey and how to leverage Microsoft Dynamics 365 Commerce tools to provide personalized experiences to customers.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
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The Microsoft MB-340 exam is divided into several sections, each of which covers a specific area of the Dynamics 365 Commerce solution. These sections include managing products and catalogs, managing orders and customers, managing the retail channel, and managing the payment process. Candidates must demonstrate their ability to perform tasks in each of these areas to pass the exam.
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Microsoft MB-340 exam is intended for professionals who have experience working with Dynamics 365 Commerce, including implementing and configuring the solution, creating and managing products, managing inventory and orders, and creating and managing customers. MB-340 exam covers various topics, such as retail configurations, product management, inventory management, order management, and customer management.
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Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Manage continuity orders and installment billing
- Configure fraud detection rules and order holds
- Set up product catalogs and scripts
- Process call center orders and inquiries
- Create and configure call center channels
|
| Manage e-commerce | 15-20% | - Configure omnichannel inventory and order synchronization
- Configure e-commerce site channels and navigation
- Manage online checkout, payments, and shipping
- Implement customer self-service and account features
- Set up product publishing and online merchandising
|
| Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Configure customer affiliations and groups
- Configure product hierarchy, attributes, and assortments
- Manage pricing rules, trade agreements, and price adjustments
- Implement loyalty programs, reward points, and tier management
- Set up discounts, promotions, and coupons
|
| Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Manage cash management, shifts, and store operations
- Set up POS functionality, profiles, and permissions
- Configure offline mode and inventory visibility
- Define return policies and transaction processing
- Configure retail stores, registers, and devices
|
| Configure Dynamics 365 Commerce Headquarters | 25-30% | - Manage retail workers, address books, and notifications
- Configure organizational hierarchies and shared parameters
- Configure prerequisites and commerce parameters
- Set up order fulfillment and distributed order management
- Configure payment methods, gift cards, and charge codes
|