MB-220 exam dumps

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  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • No. of Questions: 250 Questions and Answers
  • Updated: Oct 17, 2026

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Microsoft MB-220 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Marketing Functional Consultant
Exam Number:MB-220
Certificate Validity Period:Retired (previously certifications were valid for 1 year and required renewal)
Related Certifications:Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate
Exam Price:$165 USD (varies by country/region)
Exam Format:Best answer, Multiple response, Multiple choice, Build list, Case study
Available Languages:Spanish, German, Korean, Chinese (Simplified), French, Japanese, Portuguese (Brazil), English
Exam Duration:120 minutes
Passing Score:700 / 1000
Real Exam Qty:40-60
Recommended Training:Dynamics 365 Marketing Documentation
Microsoft Learn MB-220 Learning Path
Exam Registration:Microsoft Certification Portal
Pearson VUE Exam Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or in-person at authorized testing centers
Pre Condition:No formal prerequisites required, but experience with Dynamics 365 and marketing automation is recommended.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/

Microsoft MB-220 Exam Syllabus Topics:

SectionObjectives
Analyze marketing performance- Marketing analytics and insights
  • 1. Customer engagement metrics
    • 2. Dashboards and reports
      Design and manage marketing content- Create marketing emails
      • 1. Email templates and personalization
        • 2. A/B testing and tracking
          - Manage customer journeys
          • 1. Trigger-based automation
            • 2. Journey design and orchestration
              Manage events and leads- Event planning and execution
              • 1. Configure event registration
                • 2. Track event participation
                  - Lead qualification and scoring
                  • 1. Convert and nurture leads
                    • 2. Define lead scoring models
                      Configure Microsoft Dynamics 365 Marketing- Manage security and permissions
                      • 1. Configure user access for marketing features
                        • 2. Assign security roles
                          - Set up marketing application settings
                          • 1. Configure business units and organizational settings
                            • 2. Configure marketing email and domains
                              Manage marketing information- Segment customer data
                              • 1. Advanced segmentation rules
                                • 2. Static and dynamic segments
                                  - Manage leads and contacts
                                  • 1. Lead lifecycle management
                                    • 2. Contact segmentation and profiling

                                      MB-220 Exam Details and Candidate Protections

                                      Microsoft specifies the following prerequisites for the Microsoft Dynamics 365 Marketing Functional Consultant: No formal prerequisites required, but experience with Dynamics 365 and marketing automation is recommended..

                                      Confirm the authoritative details on the official certification page before you register.

                                      As of the latest information, the passing score for the MB-220 exam is 700 / 1000 and the fee is $165 USD (varies by country/region). Microsoft sets both, so verify the current figures on the official site before scheduling.

                                      Written and dependable. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Prefer to keep preparing? Exchange your product for two others of equal value at no charge.

                                      The Microsoft Dynamics 365 Marketing Functional Consultant blueprint centers on these principal domains:

                                      • Configure Microsoft Dynamics 365 Marketing
                                      • Manage marketing information
                                      • Design and manage marketing content

                                      Further domains complete the official outline, and our question bank spans every one.

                                      By understanding the constraint first: most of our candidates are office workers, so the MB-220 bank is elaborately designed for efficiency — focused content with expert-verified answers across the Microsoft Dynamics 365 Marketing Functional Consultant objectives, no filler. Safety is engineered in too: payment runs through Credit Card, the world's reliable payment platform, safeguarding the transaction and protecting your interests, so you can buy without misgivings. And because an electronic product cannot be touched before purchase, a free trial download of real bank content lets you see it first — with 24/7 customer service agents ready for any contingency afterward.

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                                      Choose the course that matches your experience, then reinforce it with focused question practice.

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                                      According to the latest exam information, the MB-220 exam includes 40-60 questions and lasts 120 minutes minutes. Practicing under the same limit builds the pacing confidence you will want on the day.

                                      Registration goes through the official channels below:

                                      Book your test center or online session early, and let a fixed date organize your preparation.

                                      Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:

                                      Various departments in your company work with leads that all contain different information.
                                      You need to explain to these departments the various scenarios that can create leads automatically or manually.
                                      Which scenarios will or will not create a lead? To answer, drag the appropriate lead creation statement to the correct scenario Each lead creation statement may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
                                      NOTE: Each correct match is worth one point.

                                      Reveal Solution  Discussion  0

                                      Correct Answer:


                                      Explanation:

                                      You are a functional consultant at Contoso. The EMEA sales manager wants you to configure Contoso's landing page settings to capture activities by existing leads and contacts located in Belgium.
                                      You already configured the Default Marketing Page Configuration for Landing pages.
                                      What should you do next to achieve your goal?

                                      • A. Update the Default Matching Strategy located in Landing Page settings.
                                      • B. Update the Default Matching Strategy located in Marketing settings.
                                      • C. Update the Matching Strategy for the landing page in the Customer Journey.
                                      • D. Update the Belgian landing page Matching Strategy.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).


                                      You need to create a Global Customer Survey to capture the responses from your customers.
                                      You need to make sure that Contoso's focused customers have the option to choose their preferred language while responding. You also need to automate customer journey actions based on the Customer Survey Response data.
                                      Which five actions should you perform in sequence to achieve your goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

                                      Reveal Solution  Discussion  0

                                      Correct Answer:


                                      Explanation:
                                      Graphical user interface, text, application, email Description automatically generated

                                      Reference:
                                      https://docs.microsoft.com/en-us/dynamics365/marketing/customer-voice

                                      You are building a marketing email for your employer. Before you send the email, there are a number of things you must include in order to pass the Dynamics 365 Marketing error checker.
                                      Which of these items are required and which are simply best practices? To answer, drag the appropriate answer source to the correct email element. Each answer may be used once, or more than once. You may need to drag the split bar between panes or scroll to view content.
                                      NOTE: Each correct selection is worth one point.

                                      Reveal Solution  Discussion  0

                                      Correct Answer:


                                      Explanation:
                                      Graphical user interface, application Description automatically generated

                                      Reference:
                                      https://docs.microsoft.com/en-us/dynamics365/marketing/get-ready-email-marketing
                                      https://docs.microsoft.com/en-us/dynamics365/marketing/create-marketing-email

                                      Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
                                      After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
                                      Your company recently installed the real-time marketing module.
                                      You need to make sure that the consent center is filled with the correct consent data currently available in Dynamics 365 Customer Insights - Journeys and from legacy campaign solutions.
                                      Solution: You import consent settings from a Microsoft Excel file.
                                      Does this meet the goal?

                                      • A. No
                                      • B. Yes
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

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