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To prepare for the MB-210 certification exam, candidates should have a solid understanding of Microsoft Dynamics 365 Sales and its various features and functionalities. They should also be familiar with common sales processes and best practices, as well as the key roles and responsibilities of a functional consultant. Microsoft recommends that candidates have at least one year of experience working with Dynamics 365 Sales before attempting the exam. However, even experienced professionals may need to study in order to pass the exam and earn their certification.
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Microsoft MB-210 exam is an excellent way for individuals who want to become Microsoft Dynamics 365 Sales Functional Consultants to demonstrate their skills and knowledge. By passing MB-210 exam, professionals can position themselves as experts in the field of sales and increase their chances of landing high-paying jobs in this competitive industry.
Microsoft MB-210 certification exam is designed for individuals who want to validate their expertise in Dynamics 365 Sales Functional Consulting. MB-210 exam is intended for professionals who work with Dynamics 365 Sales and are responsible for configuring and customizing the application to meet the needs of their organization. Passing MB-210 exam demonstrates that the candidate has the skills and knowledge required to implement and use Dynamics 365 Sales to manage customer relationships and sales processes effectively.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
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Microsoft MB-210 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Configure Dynamics 365 Sales | - Configure product catalog
- 1. Manage products, price lists, and discount lists
- 2. Configure units and unit groups
- Manage core configuration
- 1. Configure security roles and business units
- 2. Set up Sales Hub and system settings
|
| Topic 2: Sales Insights and Reporting | - Analytics and dashboards
- 1. Power BI integration for sales reporting
- 2. Sales dashboards configuration
- Forecasting
- 1. Monitor pipeline performance
- 2. Configure sales forecasts
|
| Topic 3: Manage Leads and Opportunities | - Opportunity management
- 1. Create and track opportunities
- 2. Sales pipeline and forecasting
- Lead management
- 1. Create and qualify leads
- 2. Lead routing and assignment rules
|
| Topic 4: Manage Customer Relationships | - Activity management
- 1. Emails, tasks, and appointments tracking
- 2. Timeline and interaction history
- Account and contact management
- 1. Relationship insights and tracking
- 2. Manage accounts and contacts
|