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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?

A) Personalization and marketing across all channels
B) Sourcing and procurement of goods and services.
C) Selling and fulfillment across channels.
D) Servicing customer needs across multiple channels.

2. The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.

A) leverage marketing analytics to tune marketing activities
B) budget and plan marketing campaigns across channels
C) deliver a personalized shopping experience based on user identity
D) build an ongoing dialog with shoppers using triggers and actions

3. Why do prospects need enterprise strength CPQ solution?

A) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.
B) Sales reps are too aggressive in their discounting.
C) All of the above.
D) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.

4. What are the solution capabilities of WebSphere Commerce platform?

A) Support for marketing and merchandizing across channels.
B) Sell across direct and extended channels.
C) Both A and B.
D) Manage enterprise wide product and customerinformation

Solutions: