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HP HP2-B115 Exam Syllabus Topics:

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. When it comes to quality, how does a robust magnesium chassis help?

A) decreases chance of a short circuit
B) increases weight, decreasing chances of it falling over
C) will not rust
D) reduces weight and maintains durability

2. What is a benefit of selling HP value rather than specifications'?

A) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
B) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
C) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
D) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.

3. Where is the reseller's value in recommending an HP Printer or Scanner?

A) HP only makes printers and helps to deflect selling scanners.
B) HP has shipped over 200 million printers and 300 million scanners.
C) Gartner recognizes HP as a leader in MFP, manageability, and security
D) HP invests in new compatible paper types for emerging markets.

4. Where is the value in having a high Recommended Monthly Page Volume (RMPV) on an HP OfficeJet printer?

A) This demonstrates that they are durable all the way up to an Enterprise environment
B) This keeps the printouts durable and document proof
C) It counts mobile printed pages.
D) This allows for full compatibility with the HP Flow scanners and ADFs.

5. A customer tells you that they have dropped their Notebook and need a replacement, as their hard drive is not working anymore which feature should you turn into a benefit for the customer?

A) HP 3D DriveGuard
B) HPDuraFinish
C) spill resistant keyboard
D) HP DisplaySafe frame

Solutions: