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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Relationship & Follow-up | - Account Management |
| Topic 2: Competitive & Channel Knowledge | - Competitive Landscape - HP Channel Partner Program |
| Topic 3: Sales Process and Skills | - Needs Analysis & Solution Matching - Lead Generation and Qualification - Closing the Sale |
| Topic 4: HP Product Knowledge | - HP Personal Systems Hardware Portfolio - HP Printing Hardware Portfolio |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Which powerful HP solutions offer tools to manage security on printers?
A. HP Universal Print Driver and LANDesk
B. HP Embedded Web Server and Web Jetadmin
C. HP BlOSphere and SureStart technologies
D. Wireless Direct Printing and AirPrint
Question 2
What are the benefits of cloud storage7 (Select two.)
A. access from everywhere
B. accurate and easy retrieval of documents
C. brings down the barriers to color printing
D. low cost
E. easy to set up supplies alerts for your printers
F. zero paper use in your office
Question 3
Which outcome can be achieved through proactive management of PCs and personal tablets?
A. an ability to share files
B. an increase in knowledge of user location
C. a reduction in help-desk calls
D. a reduction in security level
Question 4
Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?
A. HP 3D DriveGuard
B. HP DuraFinish
C. HP DuraKeys
D. spill resistant keyboard
Question 5
What drives customers to implement workflow solutions?
A. Managing the print network
B. Efficiency in using information, which means efficiency in serving customers
C. The shift from black and white printing to color
D. HP Web Jetadmin and Universal Print Driver
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,D | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: B |
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